Why DataBank

Technology plus human ingenuity.

Fueling your initiatives and teams with thoughtful, accurate and actionable data takes more than a software license.

Foundation first. Technology second.

  • 30+ years in high-volume, regulated environments
  • 1B+ records processed annually
  • SOC 2 Type II and ISO 27001 standards at our regional facilities
  • Partner of the Year awards from Hyland, Box and Esker

Our philosophy

Start with the breakdown, then shape the solution around it.

We focus on end-to-end solutions and creative problem-solving, from the first document that arrives to the decision it informs.

Start with the breakdown, not the platform

When work slows down, audits become stressful or teams rely on workarounds, the issue is rarely the software. It's how information moves through the organization. We find the root cause first, then shape the solution around it.

Stabilize intake to protect everything downstream

If incoming documents and data are inconsistent, automation only speeds up the problem. We make inputs accurate, complete and usable so downstream systems can perform with confidence.

Govern information with discipline over time

Content has to be managed, defended and relied on long after it's stored. We design environments that preserve security, retention and control as your organization grows and regulatory expectations change.

Activate automation within a controlled architecture

Automation should make operations clearer and faster. We connect systems, workflows and oversight so operations improve without giving up accountability.

Explore our services

Long-term partners, accountable for performance.

We've partnered with many of our clients for decades, challenging what's possible and solving meaningful problems that improve their stakeholders' experience. That depth of understanding and trust is critical to our mutual success.

We act as co-pilots, connecting clients with our data solutions, industry specialists, technology partners and training resources that shape how their data, processes and decisions work together over time.

View our technology partners
DataBank team at a partner event

It's in our DNA

Foundation first. Technology second.

For more than 30 years, we have worked inside high-volume, regulated environments where accuracy, defensibility and control are essential. Stability is the starting point for everything we build.

Read our story

We help organizations

  • Eliminate backlogs
  • Reduce exception-driven rework
  • Strengthen records governance
  • Build workflows that hold up under audit and operational scrutiny

Specialists built for real-world constraints.

Clients tell us they value our collaborative, supportive teams, which comes from deep technical and industry knowledge. We built our specialty teams with intention, so we can take a comprehensive approach to your hardest challenges.

Your teams are often stretched thin just keeping systems running. Our specialists reduce the operational burden, address root causes and create capacity to move forward, making inputs usable, governing content over time and connecting workflows across systems.

Meet our teams

How we operate

A structured framework for durable performance.

We deliver through a disciplined, staged framework designed for regulated environments. Each stage makes the next one more reliable.

01 Intake

Stabilize intake

Reduce delays at intake.

We capture and route incoming documents and data so downstream systems can trust what enters the environment.

02 Refine

Refine and structure

Make information usable.

We classify, extract, validate and structure information, with human-in-the-loop validation where accuracy matters most. Clean inputs reduce rework and backlogs.

03 Manage

Govern and manage

Make records easier to find.

We implement and operate secure content platforms that preserve retention, access control, audit readiness and long-term defensibility. Governance is continuous.

04 Activate

Activate and orchestrate

Keep work moving digitally.

We connect systems, automate workflows and align integrations so information moves consistently across the organization without giving up control.

Security

Built on trust, with security that adapts to your requirements.

See our security standards

Document safeguarding

Our regional facilities follow SOC 2 Type II and ISO 27001 standards.

Proactive data protection

Multi-layered security and human oversight at every level help prevent threats to your systems and data around the clock.

Custom frameworks

Based on your compliance requirements, we can map our existing controls to frameworks such as NIST, HIPAA, HITRUST or custom programs.

Partner recognition

Recognized by the technology partners we work with.

Explore our technology network
Hyland 2026

Hyland

Global Partner of the Year

Box 2025

Box

New Partner of the Year

Esker 2026

Esker

Breakout Partner of the Year

Client experience

"DataBank has been a great strategic partner for us over the years, helping us get information from our documents, staying up to date with our technology and implementing automation and workflows that support increased accuracy and efficiency. From our work with DataBank, we're turning data that had been stored in disparate systems into actionable information."

Jennifer Van Haute
Jennifer Van Haute Assistant Vice President, Account Service, Central States Health and Life Co. of Omaha

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