Our story

More than 30 years of partnering on meaningful outcomes.

Throughout our journey, we've stayed true to our mission: to help complex organizations understand, unlock and activate the full potential of their data to better serve their stakeholders. As our teams and technology have evolved, so has our ability to bring that mission to life.

From overhauling one state's child protective services to better serve its most vulnerable residents, to delivering timely and accurate data for some of the nation's largest healthcare providers, how we approach people, processes and technology has lasting effects.

Our journey

From regional paper conversion to a national data operations partner.

  1. 1991

    Beginnings

    We started as a regional paper conversion service for litigation in the legal and federal sectors, helping clients reach faster case resolution. This was when microfilm and microfiche were in high demand.

  2. 2004

    The Beltsville expansion

    Under the leadership of Chuck Bauer and Dick Ashman, we established an office in Beltsville, MD, and grew to 50 employees.

  3. 2005

    ImageMax assets purchase and our start with OnBase

    This moved us onto the national stage of enterprise content management and set the path to becoming a leading OnBase solution provider. We also gained new facilities in Houston, TX, and Chesterton, IN.

  4. 2011–14

    IAS, eDocument Resources and Alpha Systems acquisitions

    This growth era developed our professional services and strengthened offerings for healthcare, state and local government and insurance. We expanded into the Southeast and Midwest, opened our Huntingdon Valley, PA, headquarters and welcomed our current CEO, Matt Charlson, a co-founder of eDoc.

  5. 2017

    DataBank joins Kyocera

    Kyocera Document Solutions, based in Osaka, Japan, is a global leader in document solutions. Joining Kyocera allowed us to offer more comprehensive services and solutions.

  6. 2022

    The DataBank Cloud launches

    We launched The DataBank Cloud, a comprehensive cloud hosting service.

  7. 2023

    Intelligent document processing and PageIQ formalized

    After years of refining our services, we formalized our AI-powered document processing solution and delivered PageIQ, an enterprise automation platform.

How it’s going

A trusted data management partner, and we’re just getting started.

Matt Charlson speaking

We serve 1,500+ organizations across the U.S., including 48 of the Fortune 1000.

We’ve defined what we do best: AI-powered document processing, content services and data solutions.

We’ve grown to nearly 600 employees across 36 states and six offices.

With 30+ years of experience, we’re still building what comes next.

Keep exploring

Why DataBank

How we approach the work

Our services

Intake, Refine, Manage and Activate

Our people

The teams behind the work