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Different teams need different levels of ownership, support, and accountability. Our delivery models are designed to fit how your organization manages document, content, and workflow operations.
The short answer
Different organizations need different levels of support, ownership, and operational involvement. DataBank offers delivery models designed to match your team’s capacity, goals, and long-term strategy. Whether you need help with a defined project, ongoing operational support, or a shared ownership approach, we work alongside your team to build a model that fits how your organization operates.
Our delivery models
The right delivery model depends on your internal resources, operational goals, and how much day-to-day ownership your team wants to maintain.
Designed for clearly defined initiatives with specific goals, timelines, and deliverables, such as implementations, migrations, modernization efforts, or workflow redesign.
Primary value
Ongoing operation and support for document processing, content platforms, workflow operations, hosting, and platform administration across day-to-day business operations.
Primary value
A shared ownership approach where DataBank works alongside your internal team across projects, operations, or ongoing support.
Primary value
Expert guidance and hands-on support to help teams improve adoption, strengthen workflows, and get more value from existing systems.
Primary value
Where these delivery models apply
Each delivery model can be applied across DataBank’s core service areas: Intake, Refine, Manage, and Activate. The right model depends on whether your team needs a defined project, ongoing operational support, shared ownership, or optimization and training.
We help organizations capture, validate, and organize incoming information so downstream work can move with fewer manual steps and better visibility.
We turn captured documents into trustworthy, governed data, through extraction, validation, matching, and classification.
We help teams centralize, organize, and manage documents, records, and business content across systems and departments.
We design workflows and integrations that reduce manual work, improve visibility, and help teams move work forward more efficiently.
FAQ
The right delivery model depends on your internal resources, operational goals, and how much day-to-day support your team needs. Some organizations need support for a specific project, while others benefit from ongoing operational management or a shared ownership approach.
Project-based services focus on clearly defined initiatives with specific timelines and deliverables, such as system implementations, migrations, or modernization efforts. Managed services provide ongoing operational support for document processing, workflows, content platforms, and day-to-day system management.
Yes. Many organizations start with a project-based engagement and later transition into managed services, optimization support, or a hybrid model as operational needs evolve.
That depends on the delivery model you choose. Some organizations prefer DataBank to manage day-to-day operations, while others want a collaborative approach that keeps internal teams closely involved.
Yes. We offer ongoing managed services, optimization support, training, and hybrid engagement models to help organizations maintain performance, reduce operational burden, and improve long-term adoption.
Yes. DataBank works across a broad technology ecosystem and supports existing document management systems, workflow tools, cloud platforms, and operational environments.
Yes. All four delivery models can support DataBank’s core service areas across Intake, Refine, Manage, and Activate. Organizations can apply different delivery approaches to document intake and capture, data refinement, content management, workflow automation, system integrations, and ongoing operational support based on their goals, internal resources, and preferred level of ownership.
Find the right delivery model for your team