What We Do
Our Delivery Models
Different teams need different levels of ownership, support, and accountability. Our delivery models are designed to fit how your organization manages document, content, and workflow operations.
Different organizations need different levels of support, ownership, and operational involvement. DataBank offers delivery models designed to match your team’s capacity, goals, and long-term strategy. Whether you need help with a defined project, ongoing operational support, or a shared ownership approach, we work alongside your team to build a model that fits how your organization operates.
Support That Fits Your Team
Every organization manages work differently. Some teams need a partner to take full operational ownership. Others want support for a specific initiative or guidance to strengthen internal processes.
Our delivery models are designed to match the level of ownership and support your team needs across the document, content, and workflow operations that keep your business moving.
Our Delivery Models
Choose the level of support, ownership, and accountability that fits your organization.
The right delivery model depends on your internal resources, operational goals, and how much day-to-day ownership your team wants to maintain. Each model is designed to support different ways of working, from clearly defined projects to fully managed operational support.
Project Based
Designed for clearly defined initiatives with specific goals, timelines, and deliverables, such as implementations, migrations, modernization efforts, or workflow redesign.
Primary Value
- Faster execution
- Clear timelines and accountability
- Defined project scope and outcomes
Managed Services
Ongoing operation and support for document processing, content platforms, workflow operations, hosting, and platform administration across day-to-day business operations.
Primary Value
- Reduced operational burden
- Consistent system performance
- Reliable day-to-day support
Hybrid Model
A shared ownership approach where DataBank works alongside your internal team across projects, operations, or ongoing support.
Primary Value
- Flexible engagement structure
- Collaborative support model
- Gradual transition of responsibilities
Optimization & Training
Expert guidance and hands-on support to help teams improve adoption, strengthen workflows, and get more value from existing systems.
Primary Value
- Improved system adoption
- Stronger operational performance
- Better long-term ROI
Where These Delivery Models Apply
Each delivery model can be applied across DataBank’s core service areas: Intake, Manage, and Activate. The right model depends on whether your team needs a defined project, ongoing operational support, shared ownership, or optimization and training.
Intake
Document Intake & Data Capture
We help organizations capture, validate, and organize incoming information so work can move faster with fewer manual steps.
- High-Volume Document Scanning
- Intelligent Document Processing
- Subject Matter Expert Data Validation
- Outsourced Mailroom Processing
Manage
Content Management Solutions
We help teams centralize and manage documents, records, and business content across systems and departments.
- Content Platform Assessment & Implementation
- Data & Content Migrations
- Records Governance & Retention Strategy
- ECM Cloud Hosting
- Structured Data Warehousing
Activate
Data-Driven Workflow Automation
We design workflows and integrations that reduce manual work, improve visibility, and help teams move work forward more efficiently.
- Workflow & Process Automation
- System Integrations
- Cross-System Orchestration
- Reporting & Operational Analytics
See How the Models Work
Our delivery models support different operational needs, ownership structures, and long-term goals.
Frequently Asked Questions
What delivery model is best for our organization?
The right delivery model depends on your internal resources, operational goals, and how much day-to-day support your team needs. Some organizations need support for a specific project, while others benefit from ongoing operational management or a shared ownership approach.
What is the difference between project-based services and managed services?
Project-based services focus on clearly defined initiatives with specific timelines and deliverables, such as system implementations, migrations, or modernization efforts. Managed services provide ongoing operational support for document processing, workflows, content platforms, and day-to-day system management.
Can we start with one delivery model and transition later?
Yes. Many organizations start with a project-based engagement and later transition into managed services, optimization support, or a hybrid model as operational needs evolve.
How involved does our internal team need to be?
That depends on the delivery model you choose. Some organizations prefer DataBank to manage day-to-day operations, while others want a collaborative approach that keeps internal teams closely involved.
Do you provide ongoing support after implementation?
Yes. We offer ongoing managed services, optimization support, training, and hybrid engagement models to help organizations maintain performance, reduce operational burden, and improve long-term adoption.
Can DataBank support our existing systems and workflows?
Yes. DataBank works across a broad technology ecosystem and supports existing document management systems, workflow tools, cloud platforms, and operational environments.
Do the delivery models apply across Intake, Manage, and Activate?
Yes. All four delivery models can support DataBank’s core service areas across Intake, Manage, and Activate. Organizations can apply different delivery approaches to document intake and capture, content management, workflow automation, system integrations, and ongoing operational support based on their goals, internal resources, and preferred level of ownership.