Optimization & training

Expert guidance, workflow assessments, and hands-on enablement for organizations looking to improve adoption, strengthen operations, and get more value from existing systems.

1,500+ Organizations served, including 48 of the Fortune 1000

The short answer

What is Optimization & Training?

Optimization & Training helps organizations improve the performance, usability, and adoption of existing document workflows and content platforms. Rather than replacing systems or launching large-scale implementations, this model focuses on identifying operational gaps, improving workflow efficiency, supporting users, and strengthening day-to-day process execution.

DataBank provides assessments, workflow recommendations, training, and enablement support to help teams improve system usage, reduce operational friction, and maximize long-term value from current platforms.

Best-fit scenarios

Is Optimization & Training right for you?

Best-fit scenarios

  • Workflow or process assessments
  • Low user adoption across existing platforms
  • Inconsistent document handling or workflow execution
  • Teams needing operational or administrator training
  • Underused content management or workflow systems
  • Organizations preparing for workflow modernization initiatives

This may be right for you if

  • Your teams are not fully utilizing existing systems
  • Workflow inefficiencies are slowing down operations
  • Users need clearer processes, training, or operational guidance
  • You want to improve adoption before investing in new technology
  • Existing workflows lack consistency or visibility
  • You need expert recommendations without outsourcing operations

How we support this model

What support includes

Clear findings on what is underperforming

Actionable workflow and process improvement recommendations

Hands-on training for users, admins, or process owners

Higher user adoption and operational confidence

Improved usability and consistency across workflows

Services this model can support

Every core service area, optimized for better adoption

Intake

Document Intake & Data Capture

We help organizations capture, validate, and organize incoming information so downstream work can move with fewer manual steps and better visibility.

  • High-Volume Document Scanning
  • Outsourced Mailroom Processing
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Refine

Data Refinement Services

We turn captured documents into trustworthy, governed data, through extraction, validation, matching, and classification.

  • Intelligent Document Processing
  • Subject Matter Expert Data Validation
  • Document Classification & Metadata Enrichment
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Manage

Content Management Solutions

We help teams centralize, organize, and manage documents, records, and business content across systems and departments.

  • Content Platform Assessment & Implementation
  • Data & Content Migrations
  • Records Governance & Retention Strategy
  • ECM Cloud Hosting Setup
  • Structured Data Warehousing
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Activate

Data-Driven Workflow Automation

We design workflows and integrations that reduce manual work, improve visibility, and help teams move work forward more efficiently.

  • Workflow & Process Automation
  • System Integrations
  • Cross-System Orchestration
  • Reporting & Operational Analytics
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FAQ

Optimization and training questions

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