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HIPAA-compliant digitization for healthcare payers, converting claims, enrollment forms, and health plan documents into accurate digital records while maintaining compliance and operational efficiency.
The challenge
Manual claims handling and paper workflows create backlogs. End-to-end scanning and AI extraction, paired with human validation, accelerate throughput.
Information siloed in PDFs and unsupported systems prevents seamless reporting. Multi-location scanning and flexible system support centralize accessibility.
Staff turnover and manual searches strain IT resources. Document consolidation, validation, and indexing preserve institutional knowledge.
How it works
Intake & assessment
Review document types, volumes, and system requirements.
Document transfer
Chain of custody documented at every step.
High-volume scanning
Multi-location scanning for claims, enrollment, and health plan documents.
Intelligent data extraction
AI identifies document types and extracts key fields, with human validation.
System integration & delivery
Platform-agnostic delivery into OnBase, SharePoint, Box, or your existing systems.
Ongoing support & optimization
Continued tuning as volumes and requirements change.
What's included
Security & compliance
FAQ
Yes, across scanning, extraction, and delivery.
Yes, platform-agnostic integration with OnBase, SharePoint, and Box.
AI handles the volume; healthcare specialists validate the results before delivery.
Yes, OnBase managed services reduce backlog and free IT resources for higher-value work.
Roughly 24-48 hours for typical backlog processing across our multi-region facilities.
Start the conversation
Tell us what's backed up, and we'll scope a plan to get it moving.
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