Insights
Explore insights earned from our experience and knowledge on the topics that drive your organization.
Healthcare Industry Top Challenges
Learn the challenges that our clients and other healthcare leaders are discovering when it comes to missing and inaccurate patient data, automation because of staffing shortages, and the demand for care.
Three ways the public sector is taking advantage of Intelligent Document Processing right now
Automate data processing, boost employee productivity, and improve data security with Government Intelligent Document Processing solutions.
How healthcare systems are using Intelligent Document Processing to streamline ambulatory patient information
Improve patient care and reduce admin burdens with IDP. AI-led document processing eliminates patient information errors, streamlines access and cuts costs.
Mass Vitals adopts AI for file intake and capture to make public health data more accessible and secure
Discover how a government agency saved decades of critical records through AI for file intake and capture to make health records secure & accessible.
Structured data vs unstructured data vs semi-structured data and their key differences
Discover the differences between structured, unstructured, and semi-structured data and how each type can impact your data management strategy.
7 Reasons why companies are turning to Intelligent Document Processing
Discover how IDP helps companies extract data, improve compliance & security, automate workflows, save on labor costs & improve customer experience.
Shaping The Future: Top 6 IT and Policy Priorities State Governments should focus on in 2023
Learn how state governments are prioritizing service delivery & citizen engagement with digital identity solutions, cybersecurity services & data analytics.
What is Intelligent Document Processing?
Learn how Intelligent Document Processing (IDP) uses modern technology and human validation to turn your content into structured, usable data.
This is an article about AI, written by AI…but edited by a human.
Learn how human-in-the-loop plays a critical role in supporting better, more accurate artificial intelligence and machine learning.
The power of an OnBase/Epic integration
If you’ve considered connecting Epic to the powerful OnBase ECM, this quick Hyland video shares top features.
How to unlock and activate data trapped in your OnBase records
This on-demand webinar featuring DataBank development and database experts explains how to access and use data you already have stored in your OnBase system.
OnBase upgrades expert shares tips for your next upgrade
Robert Manshack, OnBase expert, shares his top three suggestions when planning your system upgrade.
Top Trends for Data-Centric Companies in 2023
DataBank CEO discusses the top trends for data-centric companies in 2023 including the cloud, managed services, and making better use of data.
OnBase Camp is here
Get started with OnBase Camp, your OnBase hub complete with videos, courses, earned badges and a community of your fellow OnBase users.
Regional Iowa hospital uses Amplification Services to offload daily OnBase maintenance and prioritize patient care initiatives
DataBank’s Amplification Services is helping an Iowa hospital conquer daily OnBase maintenance, EMR integration and building new solutions.
Records Retention Policy and Best Practices
Learn how to create and enforce a complete records management policy that increases your organization’s revenue and provide valuable business insights.
Building Blocks: Increase productivity and boost employee happiness through team engagement
Ensure your team is prepped to combat burnout, create better hiring practices & enhance the patient experience.
What is Amplification (Amp) Services?
Build new digital solutions, refine your processes, and create an amazing IT culture that delivers optimal service with DataBank Amp Services.
Strategic Considerations For Sourcing Reliable, Qualified Technical Talent
Find a consistent and reliable supply of skilled technical talent that helps you prioritize innovation while building happier teams.
How to win over top technical talent and beat the competition
Learn how to win over qualified talent and beat your competition by making small changes over time that surpass candidates employment criteria.
Digitization, Digitalization, Digital Transformation – What’s the Difference?
Learn the differences between digitization, digitalization, digital transformation and what each definition represents.
The Mini Guide to Improving Your IT Team’s Employee Experience
Learn how to improve your IT team’s experience – giving you the tools to be more connected, efficient, and supported from the ground up.
National Food & Beverage Distributor Resumes OnBase Service Requests With DataBank’s Amplification Services
Learn how DataBank Systems Administrators can stabilize your OnBase environment, save you money, and improve service levels through Amplification Services.
Large county government wipes out IT backlog of 60 projects with DataBank’s Amplification Services.
Wipe out your IT backlog with OnBase System Admin support from DataBank. Our experts become yours, joining your team to work on time-consuming tasks.
Best Practices for Records Management Following the Records Management Lifecycle
Learn the best practices for records management to increase productivity and the overall effectiveness of your organization’s corporate operations.
Here’s How the DataBank Cloud Will Rock Your OnBase World.
The DataBank Cloud exists so you can easily migrate your OnBase to the cloud without worrying about monitoring or maintenance. Discover the DataBank Cloud.
Moving Your OnBase to the Cloud
You’re ready to build a plan for moving your OnBase to the cloud. Discover what you need to get started and the crucial questions to consider.
Why We Built the DataBank Cloud
We built The DataBank Cloud to help you take full advantage of your OnBase investment. Learn why you should make the swap from on-prem to the cloud.
The Difference Between On-Premise and Cloud: It’s Astronomical
Discover the differences between being on-prem and in the cloud when it comes to maintenance, the ability to scale, pricing and more.
Drill Down Your Processes: Maximizing the A&D System
Refining clunky A&D processes within the oil and gas industry is a win for efficiency and maximizing investment value.
When is it time for an OnBase Upgrade?
We get asked a lot – “How do I know it’s time to upgrade?” The answer – it depends. Here’s why.
Is the Cloud Safe for Content Management Services?
Ransomware attacks could leave your organization without the valuable information that helps you make business decisions and serve customers. When considering the cloud, can you be sure your content is safe?
Arizona Government Agencies Tackle Modernization in Phoenix
Learn the top 3 ways governments can utilize technology and solutions to improve the constituent and employee experience.
DataBank Hyland Series: Demystifying Cloud Hosting
This webinar guides you through the Cloud Readiness Assessment so you can see which factors are important for you to consider before you move into the cloud. DataBank Cloud experts answer questions about the transition.
Where Does Cloud Fit Into Data Modernization?
Shifting to cloud-native infrastructure is not just a milestone on the road to data modernization, but migrating in itself will propel your organization forward.
Cut Costs
Stop spending your money on paper printing and storage and start using it start letting it work for you. Open up your data and allow it to be accessed, refined and activated for anyone in your organization, from any location.
Hiring in Government
Stop losing top IT talent due to your long hiring processes. Outsourcing your technical roles allows you to bypass the recruitment process and start working on your backlog immediately.
Paper Forms
Stop wasting money on paper forms that may never be used. Instead, use user-facing forms that automatically trigger your workflows and eliminate the need for physical storage facilities.
High Quality Services
Modern citizens expect modern services. Utilize features like online web portals, user-facing forms, GIS and more to strengthen your constituent’s digital experience.
3 Technology Trends for Health & Human Services in 2022
Learn how adopting new processes might be your solution to efficiently addressing the critical needs of the families and individuals you serve.
Transformation Programs
Working with DataBank allows you to transform your agency with confidence by using modern technology to create visibility, deliver services more efficiently, and lower your costs.
Automate Processes
Streamline backend processes with workflow automation to eliminate manual errors, lower operating costs and make your agency more efficient.
Eliminate Paper Processes
Remove paper processes to increase constituent accessibly and decrease case resolution response time.
Artificial Intelligence
Use AI to automate manual tasks, giving your employees more time to focus on what truly matters-serving your constituents.
Total Experience Strategy
Total experience strategy aims to create a better and more holistic experience for your constituents from start to finish.
3 Strategies to Reduce Your Hospital Readmissions Penalties
How can your hospital reduce these costly penalties, by reducing CMS patient readmissions overall?
Five Steps to Eliminating Paper Processes in Government
Discover how eliminating paper processes can drive efficiency for your government agency.
Why Is It So Challenging to Fill Technical Roles in Government?
Learn the top challenges with hiring in the public sector and how you can easily overcome them.
Unlock Your OnBase Data
In our ongoing series with Hyland, we discuss how to unlock & activate the data trapped in your OnBase records.
Transform AP/AR Processes To Prepare For The Year Ahead
DataBank joins with Esker to discuss key insights that will ensure efficiency & profitability in the year to come.
Bringing Resilience To Your Supply Chain
Join us as we team up with KnowledgeLake to discuss bringing resilience to your manufacturing supply chain with automation.
Manufacturing Supply Chain Automation Will Make You More Resilient
Supply chains are under pressure to find ways to decrease costs while increasing productivity and improving quality.
Is Robotic Process Automation (RPA) Right For Your Organization?
Determining whether or not could benefit from RPA begins with taking a look at your internal processes. RPA might be a fit if you find the following patterns.
Current Trends in Digital Transformation To Start Adopting Now
Here are some of the top digital trends that organizations are putting into practice now and why.
4 Benefits to Digitizing Oil & Gas Land Records
Without digital land records, you unnecessarily extend the time to sell. Eliminate paper processes for better data quality and increased property value.
Top 6 Reasons to Outsource Your Next Systems Administrator
Finding the perfect fit for your open Systems Admin role can be time-consuming and expensive. Here are six reasons to start outsourcing your IT.
Data Expert: Robert Manshack
Robert is a lifelong learner and naturally curious person who enjoys seeing business solutions come to life through technology.
Information Blocking Regulations: 5 Major Takeaways for Healthcare Organizations
The Office of the National Coordinator for Health Information Technology (ONC) published the final Information Blocking Rule. Here are 5 major takeaways.
Software Isn’t Going to Solve Your Problem
Reaching digital maturity doesn’t come from purchasing new technology. Solutions start with your people and processes. Here’s why.
DataBank Promotes Two Leaders to CIO and SVP of Sales and Marketing
DataBank announces promotions of Shane Bryant to CIO and Jason Engen to SVP of Sales and Marketing.
The Holistic Approach to Getting the Most Out of Your Data
We exist to help you unlock the insights that allow your entire organization to make faster, better, and more confident decisions. Here’s how we do it.
A New Era of DataBank
CEO, Matt Charlson writes about the new DataBank identity. Discover what’s new and where we’re headed.
Industry Innovator: Elyse Daoust
Elyse, Business Development Director, discusses her job and how COVID-19 is affecting digital transformation strategies.
Utilizing Top Healthcare IT in Outpatient Facilities to Reduce Costs and Streamline Care Coordination
High insurance premiums, tall deductibles, co-pays, and other out-of-pocket expenses are just some overheads patients have to face for adequate health and wellness in this country.
The Opportunity of Failure
Does your recollection of a project in hindsight only focus on successes? Rethink your process and learn from missed opportunities.
How to Ease the Pain and Overcome Healthcare Data Management Inefficiency
Health information is constantly changing throughout a patient’s life, so the method of how it is collected, stored, and transferred is critical.
The Next Step for Insurance in the Cloud Adoption Journey
Insurers of all sizes are choosing the cloud for storing critical documents and record retention to keep them ahead of evolving technologies.
Breaking the Barrier to Oil & Gas Information Management
New technologies help overcome current challenges in the Oil & Gas industry, including unpredictability, rapid workforce changes, and generational gaps.
3 Keys To Successful Program Management
Overcoming the challenges that come with managing interdependencies while simultaneously maintaining focus on achieving the business objectives takes more than just tactical skills like project planning, action item tracking, and managing a budget.
Oklahoma Focused
When most people think of government it’s safe to say the last thing they think about is innovation and transformation. After this year’s Oklahoma Digital Government Summit, that statement couldn’t be more false.
6 Questions to Ask About Distributed Capture
Frequently asked questions about distributed capture.
Utilizing Lean Six Sigma to Streamline Your Health System’s Operational Processes
Utilize Lean Six Sigma to streamline patient documents and records.
Inside Three Public Access Viewer Solutions at the State of Nebraska
We help the State of Nebraska take important documents and make them available to the public using Hyland’s Public Access Viewer (PAV) in OnBase.
Our Footprint
Our national presence is growing-use the partner your neighboring agencies are using.
Our Clients
Join our growing list of public sector clients nationwide.
Feast Not Famine: Catastrophic Loss Impacts Insurers’ Ability to Service
Natural catastrophes have emphasized the necessary technologies and actions Property & Casualty insurers need for optimal efficiency.
Mergers & Acquisitions: How Your Health System Can Enable Interoperability Throughout the Entire Network
As healthcare systems continue to consolidate, the opportunity to improve the quality of care by streamlining healthcare data is exponential.
Guiding Principles Of Data Migration: Everything you need to know to ensure a smooth migration
Preparing and understanding how to move your data properly will help avoid any preliminary pitfalls, and make a successful migration possible.
Lessons Learned from Migrating to the Cloud
Jim Erb, Senior Systems Engineer, has worked with the Hyland GCS team to help clients migrate to the cloud. Here are his lessons learned.
OnBase On-Premise vs OnBase Cloud Solutions
There’s a lot to consider when moving to an advanced ECM solution, but above all, one of the first deciding factors is figuring out where to host it.
5 Benefits Of Document Scanning In The Pharma World
Pharma companies are now requiring that documents be scanned, digitized, and managed online. Document scanning keeps data safer and more organized.
Web Portal Solutions: What Today’s Connected Citizens Expect from Government
Government web portals have expanded capabilities helping transform the way they work internally and how they deliver services to stakeholders.
Unstructured Data: Filling the Gaps in IT Systems
Unstructured data take a long time to locate and also costs money to store, duplicate and distribute. With ECM, core systems can restore their value and bring efficiency back to the workplace.
Creating a Vision for Risk and Security Management
When it comes to risk management, it’s important to develop a compelling vision that the whole organization can understand.
3 Proven Steps to a Successful Document Scanning Project
Nothing slows down business processes like paper. In a study by Deloitte, 94% of respondents agreed that digital transformation is a top strategic priority for their organizations.
What Is Robotic Process Automation (RPA) and How Can It Be Used Across Each Industry?
Today, RPA is a vital part of most business process solutions, whether we actively built it for that or not.
The Facets of Process Improvement: Optimization & Culture
We’ve talked through process mapping, what it is, and how you can leverage it. We even dug into process mining and how to get into the nitty-gritty aspects of your solution.
Industry Innovator: Kathy Berger
Kathy Berger, Director of Business Development, is a passionate changemaker with years of experience accelerating digital journeys across nearly every industry.
The ultimate goal in any migration is to minimize downtime and provide a seamless change to the end-user.
“Cloud First” and OnBase – How?
The principle behind the Cloud-First strategy dictates that anytime a new IT project, environmental refresh, or technological initiative is in the discovery phase, cloud solutions should always be considered.
Is It Time To Bridge Your Mailroom’s Analog-to-Digital Gap?
One area of business operations I knew would be impacted by so many changes in workplace operations [during the pandemic] would be something behind the scenes that many employees don’t interact with or maybe even think about – the mailroom.
Lessons Learned: Strategies for Managing Change in the Remote Workspace
Many plans and priorities were thrown out the window to make room for responding to the pandemic, forcing government agencies across the country to react quickly and implement changes never before seen in government, all while moving employees out of the office to work remotely from the safety of their homes.
Case Study: Creating Efficiencies in Accounts Payable
Processing roughly 50,000 invoices on average each year, Loram of Maintenance Way, Inc. needed a way to cut down on processing and retrieval time.
Bringing Efficiency to Admissions
St. John’s University revitalized the Admissions department with data intake and management solutions.
Simplified Workflows for Radio One
Radio One centralized workflows and created efficiencies with automation.
The Hidden Dangers of DIY Upgrades
Your investment in IT isn’t an area where you want to cut corners.
The Facets of Process Improvement: Process Mapping
To truly achieve process improvement you must first understand your goal as an organization
The New Patient Experience: (Re)Engineered by COVID
Healthcare providers have had to implement new, adaptable approaches and solutions to see patients and treat them from afar
The Changing Role of IT & How Data Consolidation Can Help
When everyone was asked to pivot their operations and move their workforce online, who did they turn to for help? IT.
Building A Winning Strategy for Digital Transformation in Insurance
Whether you are playing a board game at home or working on ways to accelerate your digital insurance strategy, you need to build sound strategies that have proven results against your environmental and competitive threats.
The Importance of Principles in Business from CEO, Matt Charlson
Here at DataBank, we believe culture rules everything. A good organizational strategy, planning, and ideas will not see the light of day if the culture does not allow for teamwork and collaboration.
Industry Innovator: Mike Current
Our September Industry Innovator is our very own in-house upgrade expert and one of our favorite guest bloggers, Mike Current.
4 Ways to Update Your Solution Maturity and Outdated Processes from Home
With busy schedules, keeping up with the constant changes in our world, and the mix of working remotely at home and in the office, it’s easy to push off enhancement projects to your already working solutions.
A Reflection of the Past and Future Decades with DataBank
DataBank CEO, Matt Charlson, reflects on DataBank and helping organizations enhance the way they work through process improvements and emerging technology deployments.
Purging The Paper – How Your Health System Can Reach HIMSS Stage 7
Ebonye White, Client Engagement Manager, talks about her past experiences in helping health systems tackle HIMSS Stage 7 requirement: no more paper in patient charts.
2020 OnBase Vision: The Cloud
Upgrade your Hyland OnBase system so you can identify new improvements, enabling your users and organization like never before.
Case Study: Remote Physician Practice Document Management
Learn how Einstein Health was able to better manage their ambulatory and practice data with a Remote Document Management solution.
Case Study: Southcoast Stays Ahead with Online Services
Learn how Southcoast Health was able to gain a 15% boost in productivity and is able to handle a larger workload at the same staff level.
Case Study: Freeing Employees for Higher-Value Tasks with BPA
Learn how a top academic health system was able to utilize advanced technology and human ingenuity to free up staff for other mission-critical tasks.
Case Study: Collaboration Efforts to Achieve HIMSS Stage 7
Learn how one of the largest academic health systems revamped their medical records capture process to achieve HIMSS Stage 7 Certification.
Case Study: Ensure Higher Integrity of Medical Records
Learn how a top health system was able to consolidate their health information following a merger with a strict Quality Assurance Program.
Improving the Efficiency of Health Data Intake
Learn how a top New York health system was able to improve their records management workflows with outsourced medical records processing
Increasing Indexing Quality & Speed with BPA
Learn how the largest health system in Delaware was able to improve the integrity of their medical records with a strict indexing and classification solution.
Mobile Healthcare Applications: The Next Frontier
Innovations in HIT are helping clinicians combat COVID-19 and alleviating some of the burdens in their day-to-day workflows.
Industry Innovator: Aaron Ogden
Aaron shares his passion for finding innovative ways to help customers effectively pursue their business objectives.
Public Sector Employment
Nearly 14.5 percent of the overall workforce is attributed to the public sector.
Digital Maturity
Join our nearly 200 local government clients as we focus on the constituent experience and drive you to digital maturity.
Employee Experience
We know the unique struggles that your employees face on a daily basis whether it’s agency silos, outdated systems, paper processes or more.
Local Government
We have more than 25 years of experience working with local governments.
4 Ways to Prepare for Storage in the Cloud
Discover the benefits of migrating to Cloud and how cloud storage can transform your IT department.
A Letter From Our New President, Matt Charlson
DataBank welcomes new president, Matt Charlson.