Explore insights earned from our experience and knowledge on the topics that drive your organization.
When is it time for an OnBase Upgrade?
We get asked a lot – “How do I know it’s time to upgrade?” The answer – it depends. Here’s why.
Is the Cloud Safe for Content Management Services?
Ransomware attacks could leave your organization without the valuable information that helps you make business decisions and serve customers. When considering the cloud, can you be sure your content is safe?
Arizona Government Agencies Tackle Modernization in Phoenix
Learn the top 3 ways governments can utilize technology and solutions to improve the constituent and employee experience.
DataBank Hyland Series: Demystifying Cloud Hosting
This webinar guides you through the Cloud Readiness Assessment so you can see which factors are important for you to consider before you move into the cloud. DataBank Cloud experts answer questions about the transition.
Where Does Cloud Fit Into Data Modernization?
Shifting to cloud-native infrastructure is not just a milestone on the road to data modernization, but migrating in itself will propel your organization forward.
Welcome to The DataBank Cloud
The DataBank Cloud is here. We built it just for you.
Stop spending your money on paper printing and storage and start using it start letting it work for you. Open up your data and allow it to be accessed, refined and activated for anyone in your organization, from any location.
Hiring in Government
Stop losing top IT talent due to your long hiring processes. Outsourcing your technical roles allows you to bypass the recruitment process and start working on your backlog immediately.
Stop wasting money on paper forms that may never be used. Instead, use user-facing forms that automatically trigger your workflows and eliminate the need for physical storage facilities.
High Quality Services
Modern citizens expect modern services. Utilize features like online web portals, user-facing forms, GIS and more to strengthen your constituent’s digital experience.
3 Technology Trends for Health & Human Services in 2022
Learn how adopting new processes might be your solution to efficiently addressing the critical needs of the families and individuals you serve.
Working with DataBank allows you to transform your agency with confidence by using modern technology to create visibility, deliver services more efficiently, and lower your costs.
Streamline backend processes with workflow automation to eliminate manual errors, lower operating costs and make your agency more efficient.
Eliminate Paper Processes
Remove paper processes to increase constituent accessibly and decrease case resolution response time.
Use AI to automate manual tasks, giving your employees more time to focus on what truly matters-serving your constituents.
Total Experience Strategy
Total experience strategy aims to create a better and more holistic experience for your constituents from start to finish.
3 Strategies to Reduce Your Hospital Readmissions Penalties
How can your hospital reduce these costly penalties, by reducing CMS patient readmissions overall?
Five Steps to Eliminating Paper Processes in Government
Discover how eliminating paper processes can drive efficiency for your government agency.
Why Is It So Challenging to Fill Technical Roles in Government?
Learn the top challenges with hiring in the public sector and how you can easily overcome them.
Unlock Your OnBase Data
In our ongoing series with Hyland, we discuss how to unlock & activate the data trapped in your OnBase records.
Transform AP/AR Processes To Prepare For The Year Ahead
DataBank joins with Esker to discuss key insights that will ensure efficiency & profitability in the year to come.
Bringing Resilience To Your Supply Chain
Join us as we team up with KnowledgeLake to discuss bringing resilience to your manufacturing supply chain with automation.
Manufacturing Supply Chain Automation Will Make You More Resilient
Supply chains are under pressure to find ways to decrease costs while increasing productivity and improving quality.
Is Robotic Process Automation (RPA) Right For Your Organization?
Determining whether or not could benefit from RPA begins with taking a look at your internal processes. RPA might be a fit if you find the following patterns.
Case Study: Enabling Remote Work for a Wealth Management Organization Through Paper Capture & Extraction
Current Trends in Digital Transformation To Start Adopting Now
Here are some of the top digital trends that organizations are putting into practice now and why.
4 Benefits to Digitizing Oil & Gas Land Records
Without digital land records, you unnecessarily extend the time to sell. Eliminate paper processes for better data quality and increased property value.
Top 6 Reasons to Outsource Your Next Systems Administrator
Finding the perfect fit for your open Systems Admin role can be time-consuming and expensive. Here are six reasons to start outsourcing your IT.
Data Expert: Robert Manshack
Robert is a lifelong learner and naturally curious person who enjoys seeing business solutions come to life through technology.
Information Blocking Regulations: 5 Major Takeaways for Healthcare Organizations
The Office of the National Coordinator for Health Information Technology (ONC) published the final Information Blocking Rule. Here are 5 major takeaways.
Software Isn’t Going to Solve Your Problem
Reaching digital maturity doesn’t come from purchasing new technology. Solutions start with your people and processes. Here’s why.
DataBank Promotes Two Leaders to CIO and SVP of Sales and Marketing
DataBank announces promotions of Shane Bryant to CIO and Jason Engen to SVP of Sales and Marketing.
The Holistic Approach to Getting the Most Out of Your Data
We exist to help you unlock the insights that allow your entire organization to make faster, better, and more confident decisions. Here’s how we do it.
A New Era of DataBank
CEO, Matt Charlson writes about the new DataBank identity. Discover what’s new and where we’re headed.
Industry Innovator: Elyse Daoust
Elyse, Business Development Director, discusses her job and how COVID-19 is affecting digital transformation strategies.
Utilizing Top Healthcare IT in Outpatient Facilities to Reduce Costs and Streamline Care Coordination
High insurance premiums, tall deductibles, co-pays, and other out-of-pocket expenses are just some overheads patients have to face for adequate health and wellness in this country.
The Opportunity of Failure
Does your recollection of a project in hindsight only focus on successes? Rethink your process and learn from missed opportunities.
How to Ease the Pain and Overcome Healthcare Data Management Inefficiency
Health information is constantly changing throughout a patient’s life, so the method of how it is collected, stored, and transferred is critical.
The Next Step for Insurance in the Cloud Adoption Journey
Insurers of all sizes are choosing the cloud for storing critical documents and record retention to keep them ahead of evolving technologies.
Breaking the Barrier to Oil & Gas Information Management
New technologies help overcome current challenges in the Oil & Gas industry, including unpredictability, rapid workforce changes, and generational gaps.
3 Keys To Successful Program Management
Overcoming the challenges that come with managing interdependencies while simultaneously maintaining focus on achieving the business objectives takes more than just tactical skills like project planning, action item tracking, and managing a budget.
Utilizing Top Healthcare IT in Outpatient Facilities to Reduce Costs and Streamline Care Coordination
High premiums, tall deductibles, co-pays, and out-of-pocket expenses are just some overheads patients have to face for adequate health in this country.
When most people think of government it’s safe to say the last thing they think about is innovation and transformation. After this year’s Oklahoma Digital Government Summit, that statement couldn’t be more false.
6 Questions to Ask About Distributed Capture
Frequently asked questions about distributed capture.
Utilizing Lean Six Sigma to Streamline Your Health System’s Operational Processes
Utilize Lean Six Sigma to streamline patient documents and records.
Inside Three Public Access Viewer Solutions at the State of Nebraska
We help the State of Nebraska take important documents and make them available to the public using Hyland’s Public Access Viewer (PAV) in OnBase.
Our national presence is growing-use the partner your neighboring agencies are using.
Join our growing list of public sector clients nationwide.
Feast Not Famine: Catastrophic Loss Impacts Insurers’ Ability to Service
Natural catastrophes have emphasized the necessary technologies and actions Property & Casualty insurers need for optimal efficiency.
Mergers & Acquisitions: How Your Health System Can Enable Interoperability Throughout the Entire Network
As healthcare systems continue to consolidate, the opportunity to improve the quality of care by streamlining healthcare data is exponential.
Guiding Principles Of Data Migration: Everything you need to know to ensure a smooth migration
Preparing and understanding how to move your data properly will help avoid any preliminary pitfalls, and make a successful migration possible.
Lessons Learned from Migrating to the Cloud
Jim Erb, Senior Systems Engineer, has worked with the Hyland GCS team to help clients migrate to the cloud. Here are his lessons learned.
OnBase On-Premise vs OnBase Cloud Solutions
There’s a lot to consider when moving to an advanced ECM solution, but above all, one of the first deciding factors is figuring out where to host it.
5 Benefits Of Document Scanning In The Pharma World
Pharma companies are now requiring that documents be scanned, digitized, and managed online. Document scanning keeps data safer and more organized.
Web Portal Solutions: What Today’s Connected Citizens Expect from Government
Government web portals have expanded capabilities helping transform the way they work internally and how they deliver services to stakeholders.
Unstructured Data: Filling the Gaps in IT Systems
Unstructured data take a long time to locate and also costs money to store, duplicate and distribute. With ECM, core systems can restore their value and bring efficiency back to the workplace.
Creating a Vision for Risk and Security Management
When it comes to risk management, it’s important to develop a compelling vision that the whole organization can understand.
Fortune 500 Company Goes Digital
Our client sought out a digital mailroom solution that would eliminate obstacles to remote work and provide seamless distribution, collaboration and operational control.
Case Study: Innovative Digital Strategy Gets Results
A leading producer of agronomic solutions partnered with DataBank to transform Accounts Payable.
Case Study: Digital Workflows for Human Capital Management
A leading manufacturer partnered with DataBank to structure sensitive human resources documents and increase accessibility to critical information.
Case Study: Streamlined Operations for Leading Financial Services Firm
A global financial services firm partnered with DataBank to automate its new account setup process and free up employees bogged down by manual paper processes.
What Is Robotic Process Automation (RPA) and How Can It Be Used Across Each Industry?
Today, RPA is a vital part of most business process solutions, whether we actively built it for that or not.
The Facets of Process Improvement: Optimization & Culture
We’ve talked through process mapping, what it is, and how you can leverage it. We even dug into process mining and how to get into the nitty-gritty aspects of your solution.
The ultimate goal in any migration is to minimize downtime and provide a seamless change to the end-user.
“Cloud First” and OnBase – How?
The principle behind the Cloud-First strategy dictates that anytime a new IT project, environmental refresh, or technological initiative is in the discovery phase, cloud solutions should always be considered.
Is It Time To Bridge Your Mailroom’s Analog-to-Digital Gap?
One area of business operations I knew would be impacted by so many changes in workplace operations [during the pandemic] would be something behind the scenes that many employees don’t interact with or maybe even think about – the mailroom.
Lessons Learned: Strategies for Managing Change in the Remote Workspace
Many plans and priorities were thrown out the window to make room for responding to the pandemic, forcing government agencies across the country to react quickly and implement changes never before seen in government, all while moving employees out of the office to work remotely from the safety of their homes.
Case Study: Creating Efficiencies in Accounts Payable
Processing roughly 50,000 invoices on average each year, Loram of Maintenance Way, Inc. needed a way to cut down on processing and retrieval time.
Bringing Efficiency to Admissions
St. John’s University revitalized the Admissions department with data intake and management solutions.
Case Study: Better Business Process Leads to Change for Headington Oil
Headington Oil bolstered its IT staff, ensured compliance and improved employee productivity with content management services.
Case Study: Northeast Utilities Cuts Invoicing Time by 90%
Northeast Utilities needed to cut down invoicing time to better serve customers and protect employee time.
Case Study: Mitigating Risk for Utilities Cooperative
Seminole Electric implemented new digital processes ahead of a new power plant build, resulting in streamlined information management.
Simplified Workflows for Radio One
Radio One centralized workflows and created efficiencies with automation.
Case Study: ECM Solution Increases Productivity
VSR Financial Services shifts gears to a new content management system to improve compliance and processing capacity.
Case Study: Cost Savings for Midwestern Insurer
Kansas City Life had a goal to cut costs and increase productivity, so they partnered with DataBank for content management services.
The Hidden Dangers of DIY Upgrades
Your investment in IT isn’t an area where you want to cut corners.
The Facets of Process Improvement: Process Mapping
To truly achieve process improvement you must first understand your goal as an organization
The New Patient Experience: (Re)Engineered by COVID
Healthcare providers have had to implement new, adaptable approaches and solutions to see patients and treat them from afar
The Changing Role of It & How Data Consolidation Can Help
When everyone was asked to pivot their operations and move their workforce online, who did they turn to for help? IT.
Building A Winning Strategy for Digital Transformation in Insurance
Whether you are playing a board game at home or working on ways to accelerate your digital insurance strategy, you need to build sound strategies that have proven results against your environmental and competitive threats.
The Importance of Principles in Business from CEO, Matt Charlson
Here at DataBank, we believe culture rules everything. A good organizational strategy, planning, and ideas will not see the light of day if the culture does not allow for teamwork and collaboration.
4 Ways to Update Your Solution Maturity and Outdated Processes from Home
With busy schedules, keeping up with the constant changes in our world, and the mix of working remotely at home and in the office, it’s easy to push off enhancement projects to your already working solutions.
A Government Leader’s Guide to Digital Innovation & Transformation
Government agencies are aggressively exploring ways to leverage technologies and streamline processes to better serve their employees and citizens. Find out how.
A Reflection of the Past and Future Decades with DataBank
DataBank CEO, Matt Charlson, reflects on DataBank and helping organizations enhance the way they work through process improvements and emerging technology deployments.
Purging The Paper – How Your Health System Can Reach HIMSS Stage 7
Ebonye White, Client Engagement Manager, talks about her past experiences in helping health systems tackle HIMSS Stage 7 requirement: no more paper in patient charts.
2020 OnBase Vision: The Cloud
Upgrade your Hyland OnBase system so you can identify new improvements, enabling your users and organization like never before.
Case Study: Remote Physician Practice Document Management
Learn how Einstein Health was able to better manage their ambulatory and practice data with a Remote Document Management solution.
Case Study: Southcoast Stays Ahead with Online Services
Learn how Southcoast Health was able to gain a 15% boost in productivity and is able to handle a larger workload at the same staff level.
Case Study: Freeing Employees for Higher-Value Tasks with BPA
Learn how a top academic health system was able to utilize advanced technology and human ingenuity to free up staff for other mission-critical tasks.
Case Study: Collaboration Efforts to Achieve HIMSS Stage 7
Learn how one of the largest academic health systems revamped their medical records capture process to achieve HIMSS Stage 7 Certification.
Case Study: Ensure Higher Integrity of Medical Records
Learn how a top health system was able to consolidate their health information following a merger with a strict Quality Assurance Program.
Improving the Efficiency of Health Data Intake
Learn how a top New York health system was able to improve their records management workflows with outsourced medical records processing
Increasing Indexing Quality & Speed with BPA
Learn how the largest health system in Delaware was able to improve the integrity of their medical records with a strict indexing and classification solution.
Case Study: City of Lincoln, Nebraska
Find out how a workflow for one division expanded into a citywide executive order solution that every department can utilize.
Case Study: Minnesota Pollution Control
By working with OnBase to centralize the information request process, the MPCA cut the amount of time spent on each request from over 2.5 hours down to 10 to 30 minutes each.
Case Study: Broward Sheriff’s Office
A cost-effective document management solution has helped the Broward Sheriff’s Office manage more than 10,000 applicant files and countless other records.
Mobile Healthcare Applications: The Next Frontier
Innovations in HIT are helping clinicians combat COVID-19 and alleviating some of the burdens in their day-to-day workflows.
Industry Innovator: Aaron Ogden
Aaron shares his passion for finding innovative ways to help customers effectively pursue their business objectives.
Public Sector Employment
Nearly 14.5 percent of the overall workforce is attributed to the public sector.
Join our nearly 200 local government clients as we focus on the constituent experience and drive you to digital maturity.
We know the unique struggles that your employees face on a daily basis whether it’s agency silos, outdated systems, paper processes or more.
We have more than 25 years of experience working with local governments.
A Letter From Our New President, Matt Charlson
DataBank welcomes new president, Matt Charlson.