Cloud & Hosting

The DataBank Cloud

Fully managed, secure hosting built for OnBase.

Move your OnBase environment to a fully managed AWS hosting platform designed to reduce infrastructure burden, lower operational risk, and help you stay current without sacrificing access or flexibility.

  • You don’t have to worry about
  • Aging hardware Move off aging infrastructure without adding internal overhead.
  • Managing your hosting environment Offload maintenance, patching, monitoring, and hosting administration.
  • OnBase security and system health Protect uptime, access, performance, and system integrity.
  • Disaster recovery planning Improve resilience with built-in recovery and backup readiness.
  • Rising infrastructure costs Reduce surprise spend with predictable all-in pricing.

Overview

Built for the way your data actually works.

Learn more about our offering.

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What you can expect

Drive efficiency and security with The DataBank Cloud’s offerings.

01

All-inclusive management

Hosting, migration, monitoring, maintenance, security, and OnBase infrastructure management are brought together in one predictable managed service.

02

Dedicated AWS environment

Each customer environment is deployed within its own dedicated Virtual Private Cloud (VPC), with no shared infrastructure and no co-mingling of customer data.

03

High availability and disaster recovery

High availability, disaster recovery, immutable backups, and 24/7 monitoring are built into the service model to improve resilience and reduce operational risk.

04

Included migration and upgrades

Standard migration services are included, and DataBank handles most of the technical effort. Full-service OnBase upgrades are included every other year to help customers stay current with less disruption.

05

Security and compliance

The environment combines AWS protections with DataBank security controls, including MFA, WAF protection, continuous monitoring, and ISO-aligned controls supported by annual third-party audits.

06

Familiar user access

Customers continue using standard OnBase access methods, including Web Client, Unity Client, and Outlook / Office integration, rather than moving to a different cloud-only experience.

The process

What you gain with The DataBank Cloud

  1. 01 → MIGRATION

    Assessment

    We evaluate your current OnBase environment, infrastructure needs, integrations, and support requirements to define the right cloud approach. This stage helps identify operational risks, upgrade needs, and migration considerations early.

  2. 02 → ONGOING MANAGEMENT

    Migration

    DataBank performs the core migration work, including restoring disk groups into pre-production, database backup and restore, user acceptance testing, production synchronization, and go-live planning.

  3. 03 → RESILIENCE AND SUPPORT

    Ongoing management

    After launch, DataBank provides 24/7 monitoring across infrastructure, production health, and OnBase services, along with patching, updates, and proactive maintenance support.

  4. 04

    Resilience and support

    The environment is backed by high availability, disaster recovery, immutable backups, and a managed operating model designed to reduce disruption and improve long-term reliability.

Built securely for the most sensitive data.

The DataBank Cloud combines AWS infrastructure protections with DataBank’s security controls, including Secure Access Controls, Multi-Factor Authentication, Web Application Firewall protection, continuous monitoring, and ISO-aligned controls supported by annual third-party audits.

Learn more about security

Why DataBank

Why teams choose The DataBank Cloud

Built specifically for OnBase

Purpose-built infrastructure and operations aligned to OnBase.

All-in managed service

Bring hosting, migration, monitoring, maintenance, and security together.

Included upgrade cycle

Keep OnBase current with a full-service upgrade every two years.

Dedicated cloud operations

A dedicated DataBank team monitors, maintains, and supports your environment around the clock.

Security and compliance focus

Layered AWS and DataBank controls, validated by annual third-party audits.

Customization flexibility

Keep the integrations, workflows, and configurations your teams rely on.

FAQ

The DataBank Cloud questions.

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