Document and data management for regulated, compliance-heavy work, wherever it lives

From financial services and accounting to manufacturing and beyond, we capture what arrives, refine it into data you can trust, manage it on secure platforms and automate the work around it.

The short answer

Does DataBank work outside the industries listed on this site?

Yes. Public Sector, Energy, Healthcare Payers, Commercial Insurance, Education and Healthcare Providers are our most document-intensive, named industries, but the same capture, refinement, management and automation foundation applies to any organization with regulated, compliance-heavy document and data work, from financial services and accounting to manufacturing and beyond.

Regulated industry document management is how an organization captures, organizes, secures and retains the records a regulator, auditor or counterparty can ask to see, no matter which industry sets the specific rules.

What regulated organizations are up against

Why does compliance-heavy document work stall the same way everywhere?

The specific rule changes by industry. The underlying problem rarely does.

A financial services firm needs a loan file produced for an exam. An accounting firm needs a workpaper traced for a review. An HR team needs a personnel file produced for an audit. A manufacturer needs a quality or compliance record pulled for a customer or regulator. The industries and the specific rules are different, but the gap is the same one every time: records that exist somewhere, in some format, that take real staff time to locate, assemble and prove complete.

That gap doesn’t show up only in the industries with a name on this site. It shows up anywhere documents and regulation meet.

Why DataBank

Why do regulated organizations choose DataBank?

The same document and data foundation already holds up across industries most sites wouldn’t think to name on one page.

Proven across regulated sectors

Real, named engagements span clinical laboratories, marine transportation and logistics, healthcare payers, public sector agencies and energy operators, not just one industry’s compliance regime.

One platform, your rules

Access controls, retention and audit trails are configured to the specific regulatory environment you operate in, not a one-size-fits-all policy.

Start with one program

We start with one records problem you can measure, then extend the same foundation to the next, whatever industry you’re in.

What we do

What does DataBank deliver for regulated organizations?

We work in four connected areas: we capture information from every channel, refine it into trusted data, manage it on secure platforms and activate it through workflow and integration. Together they form the content foundation between your platforms and your organization.

01 INTAKE

Capture from every channel

We capture paper, email, fax and portal uploads through one managed intake process, with intelligent document processing that classifies each item as it arrives.

02 REFINE

Data you can use

We turn content into data your systems can use, extracting and validating the fields your programs depend on.

Data refinement services →
03 MANAGE

Platforms you can trust

We implement, migrate and host content platforms with access controls, retention and an audit trail, run on your infrastructure or in The DataBank Cloud.

Content management solutions →
04 ACTIVATE

Workflow and integration

We automate approvals, routing and exceptions, and integrate content with the systems your organization already runs.

Workflow and automation →

Sectors we serve

Which sectors does DataBank support beyond our named industries?

Financial services, accounting, HR and accounts payable all have dedicated scanning services today. We also support manufacturing and other regulated sectors with the same capture, refinement, management and automation foundation.

Financial Services

Statements, loan files and account records that have to be retained, retrieved and audited on demand.

Explore financial services scanning →

Accounting

Workpapers, engagement files and supporting documentation that a review or audit needs to be able to trace.

Explore accounting scanning →

Human Resources

Personnel files, I-9s and benefits documentation with their own access and retention requirements.

Explore human resources scanning →

Accounts Payable

Invoices and payment records that have to reconcile cleanly and stay retrievable for audit.

Explore accounts payable scanning →

We also work with manufacturers and other regulated organizations whose document and compliance needs don’t fit neatly into one of the sectors above. If that’s you, talk to us about your specific records and regulatory requirements.

By role

Answers for everyone at the table

A records decision crosses compliance, IT, operations and leadership in any regulated organization. Each role starts with a different question.

Compliance and audit leadership

What you’re weighing

Whether records can be produced quickly and completely if a regulator, auditor or counterparty asks for them.

How DataBank addresses it

Every record carries its source and handling history, logged from receipt to the governed record, with retention applied by rule.

Read about security at DataBank →

Proof across regulated industries

Where this has held up.

Clinical laboratory

CompuNet Clinical Laboratories

0 downtime. No business disruption.

Marine transportation and logistics

Canal Barge Company

An invoice mail engagement. We took over the mail-dependent piece of their payment workflow.

Healthcare payer

Rescued a stalled OnBase implementation and consolidated three legacy systems into a single governed platform.

Public sector agency

Migrated decades of records off a legacy ECM into a modern, audit-ready environment used across 14 departments.

Energy operator

Stood up a land and royalty document platform that protected revenue through an active acquisition cycle.

Security and compliance

How does DataBank keep records secure across industries?

Records stay under documented custody from receipt to the governed record, with access controls, audit trails and retention enforced on the platform.

Chain of custody

Every handoff logged, paper and digital, from receipt to the record.

Access controls

Role-based permissions by team, program and record type.

Audit trails

Every view, edit and routing step recorded.

Retention

Your records schedules applied on the platform and enforced by rule.

Hosting

Your infrastructure, your cloud tenant or The DataBank Cloud, agreed with your IT team at scoping.

Frameworks and certifications

SOC 2 Type II ISO 27001 ISO 27017 24/7/365 threat monitoring
Read about security at DataBank

Platforms and partners

Which platforms does DataBank work with?

We lead with Hyland OnBase and Box, and we work across the other platforms organizations already run, including Microsoft, Amazon Web Services, Esker, Jadu, Kyocera, PageIQ and The DataBank Cloud.

See our technology network →

Getting started

How does an engagement start?

We scope against your real record volume and your own regulatory requirements, then move quickly.

Talk to a DataBank specialist

FAQ

Regulated industries questions

Start with one program

Where is regulated document work slowing you down right now?

Bring the backlog, system or process you’re measured on. We’ll show you where work stalls, from intake to automation, and what it would take to fix it.

Talk to a DataBank specialist