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When teams cannot easily find documents, share information, or keep work moving, delays, duplicate work, and compliance issues start to build up. We fix the everyday problems caused by disconnected platforms, manual processes, and outdated ways of managing information.
The short answer
The same business problem looks different depending on where information lives and how teams work with it. A legacy ECM issue looks different from slow document intake, hosting limitations, or automation that still depends on manual steps, but the pattern is usually the same: information is hard to access, systems don’t connect cleanly, governance is inconsistent, manual work continues, and modernization feels risky.
IT, operations, procurement, and business leaders often need to decide whether to optimize, integrate, migrate, modernize, or replace a system. We help teams identify the pattern and choose the right next step.
Challenges
Where work slows down, governance weakens, manual effort increases, or modernization becomes harder to control. Two of these are already live, fully-built pages in our technology network.
When aging or disconnected platforms create duplicate work and nobody is sure which system holds the record of truth.
Explore Legacy systems consolidation & modernization →When documents are scanned or stored but the data inside them still has to be read and keyed by hand.
Explore Capture & extraction technologies →When automation stalls because the inputs feeding it are inconsistent, unstructured, or unverified.
Explore AI & automation platforms →When on-premises content platforms limit scale, resilience, or access for a distributed team.
Explore ECM cloud hosting →When the content platform itself needs to be assessed, consolidated, or replaced, not just the documents inside it.
Explore Content & ECM platforms →Implementation, migration, hosting, and managed services for OnBase, delivered by a 2025 Hyland Global Partner of the Year.
Explore Hyland OnBase services →Migration, automation, and managed content services on Box, delivered by a 2025 Box New Partner of the Year.
Explore Box →By role
A technology decision crosses IT, operations, compliance, leadership, and procurement. Each role starts with a different question.
IT and systems integration leads
What you’re weighing
Whether to optimize, integrate, migrate, modernize, or replace a system, and how much risk each option introduces to work already in production.
How DataBank addresses it
We help you identify the real pattern underneath the symptom, then scope the smallest change that fixes it, often improving workflows, repositories, and document processes before touching core systems.
Talk to a specialist →Operations and program leaders
What you’re weighing
How much of the team’s time goes to working around a system’s limitations instead of the work itself.
How DataBank addresses it
We take the manual steps a legacy system forces onto your team, intake, indexing, re-keying, off their desks, so the technology stops being a daily tax on their time.
Request a technology assessment →Compliance, risk, and records leads
What you’re weighing
Whether governance, access controls, and audit trails hold up consistently across every platform in use, not just the newest one.
How DataBank addresses it
Access controls, retention, and audit trails are configured consistently across whatever platforms you run, Hyland OnBase, Box, or others, instead of varying system by system.
Read about security at DataBank →Executive sponsors
What you’re weighing
Whether a technology investment reduces risk and cost without disrupting work that’s already running.
How DataBank addresses it
CompuNet Clinical Laboratories moved to The DataBank Cloud in a 4-week migration after catastrophic on-premises failures, with zero downtime since. Modernization doesn’t have to mean disruption.
See client results →Procurement and contracting officers
What you’re weighing
How fast this can move from decision to purchase order, and whether an existing contract vehicle applies.
How DataBank addresses it
DataBank services are available through approved cooperative and state contract vehicles, which can shorten the path from decision to purchase order.
See purchasing contracts →How we partner
Most teams take a phased approach: improve specific workflows, repositories, or document processes first, then expand modernization over time.
We trace where information actually gets stuck, a legacy platform, a manual step, a hosting limit, before recommending a fix.
We often improve workflows, repositories, and document processes before touching core systems, reducing risk while building toward modernization.
As platforms change, vendors change, or volumes grow, the same team keeps the environment governed and connected.
“OnBase has allowed our organization to enhance the way we store and manage our internal documentation securely and efficiently. The DataBank team is always a pleasure to work with and has helped to make our transition much smoother.”
Cecilia Villarreal, Executive Assistant, Mariposa Community Health Center
Client results
Clients have modernized legacy platforms, moved to the cloud, and automated manual steps without disrupting the work already running.
Cloud migration
Downtime since migrating to The DataBank Cloud
A health system running 7 million tests a year across 2,000+ diagnostic panels moved to The DataBank Cloud in a 4-week migration after catastrophic on-premises failures, with zero downtime since.
Read the case study →Automation
Increase in completion of daily reports
Daily report completion rose 350% after the work moved off manual steps, clearing a backlog of more than 4,500 reports.
Legacy modernization
Projected annual savings
Projected annual savings from modernizing document and data operations, processing roughly 9 million documents a year at 98% indexing accuracy.
Platforms and partners
We lead with Hyland OnBase and Box, both pages built out in full in our technology network, and our broader network includes Microsoft, Amazon Web Services, Esker, Jadu, Kyocera, PageIQ, and The DataBank Cloud.
What we do
The same four connected capabilities, applied to whichever platform and process you run today: intake, data refinement, content management, and workflow automation.
Capture from paper, email, portals, and legacy archives through one managed process.
Extract and validate the fields your systems and AI depend on, even from legacy formats.
Implement, migrate, and host governed platforms, including Hyland OnBase and Box.
Automate routing, approvals, and integrations across the systems you already run.
FAQ
Many organizations rely on platforms that were implemented at different times for different needs. Over time, those systems can create duplicate work, inconsistent information, and limited visibility. The issue is often not one system alone, but how information moves between systems and teams.
Not always. Many organizations modernize by improving workflows, consolidating repositories, digitizing documents, and improving access to information before replacing core systems. The right approach depends on the system, the process, and the risk of disruption.
Older systems often rely on manual steps, inconsistent workflows, disconnected repositories, or information that is hard to access in a structured way. These gaps make it harder for automation to act reliably.
Many teams take a phased approach. They improve specific workflows, repositories, or document processes first, then expand modernization over time. This reduces risk while improving long-term flexibility and scale.
Solve the right challenge in the right technology environment
Discuss your technology challenges with DataBank specialists who understand complex workflows, disconnected systems, and operational bottlenecks.
Learn more →See how DataBank helps organizations connect systems, automate workflows, and improve visibility across operations.
Learn more →Bring us the environment
Tell us which platform, process, or limitation is slowing you down. A specialist will help you decide whether to optimize, integrate, migrate, modernize, or replace it.
Talk to a specialist