Content Services (ECM)
Eliminate time tracking down content and change the way you work.
Content services, previously known as enterprise content management or ECM, can help securely control your organization’s data and information by allowing you to meaningfully organize, manage and store all of your content into a single, centralized point – whether it’s across your entire enterprise or starting within a single department. We are the largest and most experienced technical partner for Hyland’s Onbase product and offer deep expertise in many other solutions.
With a strategically implemented ECM application, your data isn’t just available, but it’s dynamic. You can create a “Google-like” experience for your team with the ability to search for records based on key terms within them. The solutions we support integrate with more than 500 different applications with limited time spent on custom coding, making it one of the fastest deployments for full data visibility.
Pain Points
File Not Found
Can’t find what you’re looking for? The documents your organization handles each day can quickly become overwhelming, making important documents difficult to find when needed. By managing your data with a content services/ECM application, you can put the important information at the employee’s fingertips, no matter where they are.
Disorganized Records
Lost or disorganized data can make regulatory compliance a nightmare, but content services (or ECM) solutions can prevent liability and audit-related headaches. With DataBank’s robust document security protocols, including automated backups, your documents are guaranteed to remain safe.
Highly Manual Process
Content services platforms take data management to new levels of functionality, working behind the scenes as a complete process solution. Instead of risking procedural bottlenecks based around successive points of input or action, automated workflows quickly and efficiently route your data along its path, integrating the information as needed and automating routine push-button tasks. In many instances, a content services platform can sit under your existing solutions feeding the records needed without many of your users ever needing to open the content services tool.