Establish a modern citizen experience.
Are you on the path to digital transformation? At DataBank, we specialize in interconnecting citizen data and making the complex world of government services a simple, seamless experience for constituents.
We work with hundreds of public sector clients to help them systematically explore and align with technology solutions that support the mission of their agencies and the citizens they support. Whether it’s serving small townships or state-wide enterprises, DataBank’s innovative solutions help solve problems for all state and local government entities. Our years of experience in the public sector have translated to a deep understanding of the challenges facing modern governments.
Public Sector Use Cases
Augment Technical Staffing Needs
Gain an OnBase expert ready to tackle basic system administration so your government team can focus on IT modernization goals.
Eliminate Paper Processes
Reduce human error from manual entry, provide easier search and data retrieval and allow for greater visibility for your organization.
Enable Sustainable Remote Work
Enable remote work for government organizations with systems and solutions to support.
Modernize Citizen Engagement
Increase citizen engagement by creating an innovative and modern experience for your constituents.
Enhance Data Integrity & Accessibility
Maintain and assure the accuracy, consistency and accessibility of your data throughout the data lifecycle.
Break Down Agency Silos
Break down barriers between communication within your own agency to create better visibility into your business processes.
Empower Technology & Process Adoption
Adopt new internal processes with confidence as you’re guided through the stages of process mapping, data accessibility, and OCM.
Mitigate Knowledge Loss
Eliminate the risk of losing knowledge loss by storing your information in one centralized and secure system.
Areas We Serve
Public Sector by the Numbers
Stop spending your money on paper printing and storage and start using it start letting it work for you. Open up your data and allow it to be accessed, refined and activated for anyone in your organization, from any location.
High Quality Services
Modern citizens expect modern services. Utilize features like online web portals, user-facing forms, GIS and more to strengthen your constituent’s digital experience.
Working with DataBank allows you to transform your agency with confidence by using modern technology to create visibility, deliver services more efficiently, and lower your costs.
Eliminate Paper Processes
Remove paper processes to increase constituent accessibly and decrease case resolution response time.
Use AI to automate manual tasks, giving your employees more time to focus on what truly matters-serving your constituents.
Total Experience Strategy
Total experience strategy aims to create a better and more holistic experience for your constituents from start to finish.
Our national presence is growing-use the partner your neighboring agencies are using.
Join our growing list of public sector clients nationwide.
Public Sector Employment
Nearly 14.5 percent of the overall workforce is attributed to the public sector.
Join our nearly 200 local government clients as we focus on the constituent experience and drive you to digital maturity.
Three ways the public sector is taking advantage of Intelligent Document Processing right now
Automate data processing, boost employee productivity, and improve data security with Government Intelligent Document Processing solutions.
Shaping The Future: Top 6 IT and Policy Priorities State Governments should focus on in 2023
Learn how state governments are prioritizing service delivery & citizen engagement with digital identity solutions, cybersecurity services & data analytics.
Large county government wipes out IT backlog of 60 projects with DataBank’s Amplification Services.
Wipe out your IT backlog with OnBase System Admin support from DataBank. Our experts become yours, joining your team to work on time-consuming tasks.
3 Technology Trends for Health & Human Services in 2022
Learn how adopting new processes might be your solution to efficiently addressing the critical needs of the families and individuals you serve.
Five Steps to Eliminating Paper Processes in Government
Discover how eliminating paper processes can drive efficiency for your government agency.
Why Is It So Challenging to Fill Technical Roles in Government?
Learn the top challenges with hiring in the public sector and how you can easily overcome them.
The Opportunity of Failure
Does your recollection of a project in hindsight only focus on successes? Rethink your process and learn from missed opportunities.
When most people think of government it’s safe to say the last thing they think about is innovation and transformation. After this year’s Oklahoma Digital Government Summit, that statement couldn’t be more false.
Inside Three Public Access Viewer Solutions at the State of Nebraska
We help the State of Nebraska take important documents and make them available to the public using Hyland’s Public Access Viewer (PAV) in OnBase.
Web Portal Solutions: What Today’s Connected Citizens Expect from Government
Government web portals have expanded capabilities helping transform the way they work internally and how they deliver services to stakeholders.