You could describe us as technical with a focus on relationships. We are experts in content management, process automation workflow, and case management technology, but our priority is to help you and your team fully understand the technology you interact with every day. We just might be a tech support anomaly.


Meet the Support Team

Live Support & Hours of Operation

We’re available to serve you Monday through Friday, 8 am to 8 pm ET, excluding some holidays*.


Send Us an Email:  support@databankimx.com


Give Us Call: (866) 590-5545 


Online Support Center – 24/7 Access

Access the Online Support Center to open, track, and research cases. Find solutions to common technical issues that may answer questions you need to solve now.



*Holidays include New Year’s Day, Memorial Day, Independence Day (business day prior if on weekend), Labor Day, Thanksgiving Day and following day, and Christmas Day.

Care+ provides around-the-clock support for technical expertise, troubleshooting, system health checks and more.


Learn More About Care+


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