We recently attended Hyland’s largest virtual conference and had the opportunity to participate in conversations on the latest in digital transformation and information management. Here are some of the top digital trends that organizations are putting into practice now and why.
If you’re interested in learning more about Hyland’s product updates, check out my recap video below.
Let’s get into it.
1. Organizations are finding security and confidence in the cloud.
There’s a shift to dynamic content services and digital asset management including a focus on cloud, which is allowing organizations across the world to better navigate market volatility, service disruption, and empower their remote workforce.
Think about the world today and the potential for disruption to your customers, patients, or constituents. The cloud provides reassurance during incidents such as natural disasters or cyber attacks that you’ll be able to continue business as usual.
Here are some other reasons we’re seeing a shift to cloud-based digital asset management:
- Cheaper and faster to deploy new solutions
- Better access to information and tools across your organization
- Disaster recovery
- More time to focus on customer, patient, or constituent needs
- Increased ROI
→ Get a free Cloud Readiness Assessment. Learn more.
2. Artificial Intelligence (AI), Robotic Process Automation (RPA), and Machine Learning (ML) are on the rise as organizations focus on eliminating repetitive tasks and amplifying their teams.
We’ve heard these mentioned time and time again, and they all sound great. In the past, organizations have been in the exploration phase with these rather than taking action to implement. Now we’re seeing more use of AI, RPA, and ML being built into information management strategy as organizations are looking to improve operations, automate business processes, become more data-driven, and stay ahead of the competition.
Oh yes, it’s happening now.
→ Reduce manual tasks and set your processes on auto-pilot. Learn more.
3. Low code tools are enabling organizations to be more agile and pivot faster.
We don’t always have the time or resources to spend on large development projects that will take months or years to implement. We have to find ways to meet customer expectations, release innovative products and solutions, and differentiate ourselves now.
Low code tools allow business and IT to work better together, decrease costs, and quickly respond to customer needs. Essentially, it allows you to change faster.
4. Outsourcing is becoming a more viable solution for many tech teams.
We’re staying on the topic of organizations needing to quickly pivot and scale. Staffing technical roles has become an area of concern as IT teams have experienced significant change over the last few years.
- IT teams are supporting the large increase in remote employees due to the pandemic.
- IT leaders are having to proactively plan for staffing and be strategic when thinking through needed skills.
- There’s an overall shortage in IT roles, especially those highly technical positions where years of experience and knowledge are needed.
→ We have highly knowledgeable IT staff ready to deploy to your team. Learn more.
Overall, orgs like you are working to keep up with the needs and expectations of customers while balancing a shift in the ways you work and access information. Much of this boils down to internal process improvement, getting a better handle on data management, and finding opportunities for automation.