Internal Process Adoption
Groundbreaking processes and solutions fail every day due to a lack of adoption.
New business processes are constantly being created to improve efficiency, productivity and increase revenue but, like with all change, can be met with resistance. Our services are designed to help you meet your team where they are and guide them seamlessly through this transition to greater efficiency.
Together, we will help you map out the process, make your data accessible to all employees, gather employee input and suggestions, and ultimately implement organizational change management to ensure your employee adoption is high and processes are running smoothly.
Map the Process
Changing or adding a new process internally can be very confusing for your employees. For clarity, you will need to lay out a framework of each process and its respective owners. This can be used to improve your current processes or even create new ones to help your organization become more efficient, gain insights and provide deeper visibility into business processes. Our services will allow you to continuously identify, analyze and monitor your processes to ultimately drive them towards improvement.
Make Data Accessible
Make information more available to drive the business by liberating meaningful data from legacy systems and housing it in one centralized repository or content management system. Our teams have extensive experience migrating data from multiple systems, consolidating data and mapping processes that put your data to work.
Solicit Stakeholder Input
Your team is your greatest asset when it comes to internal process adoption. Before rolling out major changes or new systems, get input from various team members at all levels to get an understanding of their needs and show how your new processes will benefit them. When you’re ready to roll out your new processes, connect with some of your early adopters and use them as champions of the final product.
Plan for OCM
OCM, or organizational change management, is critical when it comes to major initiatives. We work with our partners to define the best approach and deliverables to guide their employees through awareness, understanding and acceptance of their new process adoption. Together, we will build an OCM plan to ensure training sessions are planned, testing groups are established, and then follow-up and measurement are in place prior to launch.
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