OnBase ECM Services
OnBase Upgrades
Keep your OnBase system protected and up-to-date with regular upgrades.
Upgrading your OnBase system maintains security, ensures compatibility with the latest software, and unlocks new possibilities like cloud migration, enhanced content accessibility, faster deployment, and automation. However, when an upgrade project becomes too complex, our dedicated team can manage everything from planning to implementation and support.
Unlock More Value with Every Upgrade
Expert-Led, Hassle-Free Upgrades
Our Upgrades team specializes in OnBase systems, with a dedicated project manager guiding you through each step to minimize business disruption.
Ensure the Highest Value from Your System
Regular upgrades enhance security, optimize performance, and help avoid hefty maintenance fees, eliminating the roadblocks to innovation.
The Benefits
Optimize OnBase performance and features with regular system upgrades from DataBank’s expert team.
Get Optimal System Performance and Compatibility
Upgrades help support the browsers and business apps your organization uses every day. Your team needs OnBase to be at optimal performance to work efficiently.
Boost Security Simultaneously
Hyland regularly releases updates to improve protection against the latest threats. Protect yourself against new vulnerabilities and threats to reduce the risk of data breaches and unauthorized access.
Save on Costs
Did you know you’re charged extended maintenance (ESF) for staying on an older version of OnBase? Plus, the longer you wait, the more complex and costly a new upgrade becomes.
System Administrator Training.
We offer training for System Administrators, such as best practices for completing upgrades to keep your system in excellent condition.
The Process
Discover our upgrade process.
Team Assignment
You’ll be paired with an upgrade specialist and project manager who will work with you throughout the project.
Discovery
We thoroughly evaluate your current environment, which helps identify potential challenges and sets the stage for a tailored upgrade plan.
Upgrade Non-Production Systems
Our team upgrades your development and test environments, ensuring that any issues are resolved without impacting your live system.
User Acceptance Testing (UAT)
You have the opportunity to test the upgraded system in a controlled environment. We work closely with you to make sure your expectations are met.
Implementation
With your approval, we proceed with upgrading the production environment. We aim to perform the upgrade efficiently and effectively with minimal downtime.
Post-Upgrade Support
We provide ongoing support so everything runs smoothly. Our team is available to address any questions or issues that may arise.
Learn more about upgrades in OnBase Camp.
Read content, watch videos, and join OnBase events that cover upgrades and more in our OnBase Camp community!
Insights
Dig into data management.
How to Automate Government Processes Without Breaking Compliance
Quick SummaryGovernment process automation replaces manual paper routing and data entry with software that moves work through approval chains, while keeping audit trails intact. Your tested approach is to: Audit your current processes and document where slowdowns...
How Automated Claims Processing Works (a Practical Guide)
Quick SummaryClaims processing automation removes the manual re-keying, system-switching, and routing that slow down claims before they even reach an adjudication engine. To do it the right way:Unify your intake across EDI, paper, fax, email, and portals.Separate...
A Simple Guide to Insurance Process Automation
Quick SummaryInsurance operations run on paperwork that arrives faster than teams can process it manually. To automate the right way:Map your lifecycle first. Identify which processes (new business, billing, claims, renewals) create bottlenecks. Score readiness....
Get Started
Reach out to an OnBase specialist to start.
Chat With an Upgrade Expert
Start the conversation by chatting with us about your OnBase system and next steps.
Managed Services
Offload OnBase maintenance with our Managed Services and Staff Augmentation.