We’re very excited to feature Colby Shupe, a Team Lead in Phoenix, Arizona, as our Industry Innovator this month. Colby has been with DataBank for 7 years and is known not only for being the 2016 DataBank Lincoln Office Ping Pong Champion, but also for his ability to create modern and effective business processes.
Colby works hard to solve data management issues alongside his trained team of software developers. We asked Colby to explain his team’s day-to-day operations at DataBank and what it’s like building solutions alongside customers. Here’s what he had to say:
Colby Shupe, Team Lead, Phoenix, AZ
- Fun Facts:
- Started working at DataBank in 2013 as a Developer
- Born in Cornlea, NE (population…36)
- Trekked to Machu Picchu
- Hiked the tallest palm trees in the world (Colombia)
- Spent 2 weeks backpacking New Zealand
- 2016 DataBank Lincoln Office Ping Pong Champion
- What led you down your career path?
- I started my career in banking as a developer for 6 years. I came to DataBank and started off as a developer for 4 years. I really enjoyed the OnBase platform and the ease of use and complex solutions that you can build out of the box. From there, I transitioned into team management because I like working with and leading a team to success.
- How you would explain your job to someone who knows nothing about it?
- I manage a team of software developers that build solutions for clients looking for ways to improve their business processes. This could be as basic as scan, store and retrieve, to more complex, such as building a public facing portal and working with third party integrations.
- Tell us about a recent project that you are proud of?
- The Nebraska State Fire Marshal Elevator Inspections: We built a database that manages every elevator in the state of NE with a real-time integration between WorkView and 3rd party payment vendor.
- What is something you have recently learned from a client/partner in Arizona?
- The relationship we’ve built with Maricopa County Office of Vital Records is awesome. They trust us to come into their offices and walk around going office to office looking for any inefficiencies and finding ways we can improve them. They trust our opinion to offer suggestions. We are always in meetings with each other just bouncing ideas around and that trust they have in us has led to a lot of successful projects.
- What is your favorite aspect of your job?
- Getting kudos from clients or other DataBank employees about my team members. When someone emails me saying one of my team members is killing it, I get so excited because it shows that our hard work and dedication is paying off.
- What book are you currently reading?
- 1491: New Revelations of the Americas Before Columbus
- What are the most common challenges you and your team help solve?
- It’s usually managing data that’s currently in spreadsheets, shared folders, and/or access databases that are all over the network. Really data management with the help of OnBase’s Workview solution.
- Also, the ability for public constituents to interact with clients via portals or mobile applications. Not having to print out or mail in forms or come into an office are things that constituents hate. They want to be able to perform tasks from home and as easily as possible.
- In your opinion, what makes DataBank different than other players in the space?
- We have teams that specialize in Workview, custom development, infrastructure, and upgrade health checks. We can help customers on a deeper level. If we have an upgrade, we have people who specialize just in upgrades so you know you’re getting the best of the best.