Health Information Management (HIM) departments handle some of the most important documents in any healthcare facility – patients’ information. These files support various departments across the facility and play a crucial role in the quality of care delivered to patients. When you’re coordinating with multiple people to handle a single file, over and over, staying organized and maintaining efficiency across the board might be difficult and tiresome.
What if I told you there’s a solution out there for all your troubles? (Work-related we can’t do anything about your love life.) Enterprise Content Management (ECM) solutions is a complicated term, but the idea is simple: ECM provides you with the sturdy organizational system you need, while automating processes to save you time.
This can happen in a few different ways:
1. Ease of Information
ECM products prove their worth is by helping you assemble accurate, secure patient records, and fast. They gather all your corresponding documents into one system for you and organize it so you can easily find and access them. With ECM document management, all these files will also be available to the appropriate staff members so they can have the information they need sooner. ECM even integrates with HIM technology and EMR applications, so everyone can use these files from the same familiar program.
Having all of this content in one shared location also simplifies compliance efforts. ECM is flexible enough to conform to any policies or guidelines you may need to work within. You can share files with only certain individuals, as well as maintain a record of who has accessed or altered any information.
3. Mobile Access
Completing chart deficiencies is another area that ECM healthcare systems can revitalize. Charts will automatically be sent to employees for analysis, who can then pass them on to a physician. Physicians don’t even have to be on the premises to take action – the ECM can be accessed from a mobile device or their home computer if necessary.
4. Streamline Health Records
Patient health information is stored in one shared system, HIM coders can access the charts they need sooner. There is only one version of each chart, and it’s automatically updated so coders know they are always seeing the most recent version. They can also use the system to contact physicians if they need any questions answered or additional information. These conveniences all work together to accelerate the patient information completion process.
These ECM applications provide many benefits across the health information management department, helping you provide better, faster, more informed patient services. You can learn more about ECM by downloading our Ultimate Guide to ECM below!