Last week, DataBankers traveled from far and wide to Nebraska’s OnBase 16 ECM Training Day. At the event, over 170 employees from the State of Nebraska attended breakout sessions that focused on the latest and greatest from OnBase 16, reviewing both best practice approaches and specific tools and functionalities.
Below are three things we all learned from Nebraska’s OnBase 16 ECM Training Day:
1. It’s all about meeting the constituents expectations
Ed Toner, CIO of the State of Nebraska, started the day off by emphasizing the importance of OnBase and how it’s capabilities have (and continue to) strengthen Nebraska and drastically improve efficiencies. “OnBase perfectly fits into the white belt role of making processes more efficient,” said Toner. “Handling paper is not a very efficient way of doing business. With OnBase, we can put everything in an electronic format and present incentives to the citizens of Nebraska in a much better way.”
In this day and age, constituents expect a lot out of their government agencies. Some of their expectations that OnBase can fulfill include:
- Fast responses and quick turnaround time
- The ability to reach younger generations where they expect it – on their mobile devices
- 24/7 access to information
- Access to State Services online
2. Mnemonic devices work with any occasion
Colleen Alber, Product Evangelist for OnBase, led a breakout session about what’s new in OnBase 16. She discussed how the entire OnBase product can be easily understood in six simple categories:
- Capture: Capture your documents and data to one system
- Manage: Better manage your data, documents and processes
- Access: Easily access your content from anywhere
- Integrate: Integrate OnBase with your other applications
- Measure: Monitor your process and system performance
- Store: Securely store, retain and control your content
Colleen then decided to mix her love for chocolate with her love for OnBase by whipping up a delicious mnemonic device for the audience. She explained that these six OnBase product categories can be remembered by, “Chocolate Muffins Are In My Stomach.” Easy enough, am I right?
3. Games are fun for all ages
Paul Clapp, Account Manager for Hyland, lead a breakout session about building momentum for change. He explained that the most damaging phrase in the language is “We’ve always done it this way.” As millennials enter the workplace, they expect fast processes that give them instant access to information. Times are changing, and if you don’t adapt to those changes, especially in regards to technology, you’ll be left behind.
Paul emphasized that in order to create change, you must first think outside the box. To do so, he challenged the audience to a game called the “Nine-Dot Problem.” Basically there were 3 rows that each contained 3 dots. You had to connect all nine dots by using four straight lines without taking your pen off the paper. Seems complicated enough but if you take the time to figure it out, you can find multiple ways to make this work. Just as OnBase thinks outside of the box, so can you.
For more information on how Nebraska has found unlimited potential with their OnBase solution, check out the video below to hear Nebraska agencies talk about the benefits they’ve experienced through OnBase.