DataBank, A Kyocera Group Company, is honored to receive Hyland’s accolades for helping organizations operate more efficiently using the OnBase enterprise content management (ECM) solution.
KING OF PRUSSIA, PA – DataBank, a leading provider of business process solutions and services, has once again been honored by Hyland Software as a Platinum Level Partner, and as a Diamond Support Partner for the twelfth consecutive year. Each award is the highest level of prestige offered by Hyland, with only a select few companies receiving both accolades. The awards were presented at this year’s 2018 Team OnBase Leadership Retreat.
The Diamond Support Partner Award recognizes that DataBank has gone above and beyond the past 12 years to make sure the OnBase Community is supported with excellence. This honor is given to no more than 15 percent of OnBase Service Providers each year. Criteria for this award is based on training, customer retention, ratio of employees providing support to their number of customers, and the percentage of customers using the current software release.
As one of the top OnBase Resellers in North America, the Platinum Level Partner Award acknowledges DataBank’s sales performance and outstanding expertise in business process automation. The criteria for the Platinum Award is based on software revenue, new customer acquisition, and cross-selling of existing customer base from 2017.
“The DataBank team has spent over 20 years delivering and supporting Hyland’s high-performance business improvement solutions,” said Chuck Bauer, CEO of DataBank. “We are always particularly delighted to receive the Diamond award because it reflects our approach of always putting the customer first. This approach is embraced by both DataBank and the Kyocera Group and we cannot thank our customers enough for putting us in this position.”
“Our partner community is held to the highest standards. This annual distinction indicates DataBank’s relentless commitment to developing, implementing and supporting mission-critical solutions that solve a wide range of business challenges for organizations,” said Bill Kavanaugh, vice president of sales at Hyland.
The Authorized OnBase Solution Provider community is an exclusive team of more than 400 Hyland partners worldwide. These organizations provide expertise and hands-on support for OnBase, as well as the many complementary technologies that make up ECM solutions. Providers work with Hyland to give customers the highest level of technical support. And they get continuous OnBase training and the backing of Hyland, a highly respected channel-friendly vendor.
About DataBank, A Kyocera Group Company
DataBank is North America’s leading end-to-end business process solution provider. With the most experience in the industry, we’re proud to offer award-winning solutions to thousands of customers nationwide. We provide a wide host of offerings that help organizations simplify their business processes including document scanning, data capture solutions, enterprise content management software, business process outsourcing, staff augmentation, and workflow design and implementation.
Hyland is a leader in providing software solutions for managing content, processes and cases for organizations across the globe. For over 25 years, Hyland has enabled more than 19,000 organizations to digitalize their workplaces and fundamentally transform their operations. Named one of Fortune’s Best Companies to Work For® since 2014, Hyland is widely known as both a great company to work for and a great company to do business with. For more information, please visit Hyland.com.
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