PageIQ for insurance

No more hunting for the right claim document.

PageIQ captures claim forms, policy changes, medical records and correspondence from every channel, then indexes each one to its policy or claim number. Your adjusters and policy services teams work from a complete file.

PageIQ matching a first notice of loss claim form to CLM-20418 and routing it to the claims system

The problem

Claims arrive in pieces, through every channel.

Documents for a single claim come by mail, email, fax and portal. Your staff sort, key and file them by hand, so adjusters wait on paperwork and cycle times stretch with every spike in volume.

Is this you?

01How many channels do your claim documents arrive through?
02How long before a new document reaches the adjuster’s file?
03Is there a legacy ECM or capture system you want to retire?

How it works

From intake to the right system, automatically

A first notice of loss and policy endorsement moving through intake, classification and indexing, into the claims system as a filed claim record
  1. 01

    Intake

    Scans, mail, email and fax arrive in one queue.

  2. 02

    Classify

    PageIQ AI identifies claim, policy and medical documents.

  3. 03

    Index

    Each document is matched to its policy or claim number.

  4. 04

    Deliver

    Files land in your claims, policy or records system.

By the numbers

Already running at insurance scale

7 Departments on one platform

One insurer runs policy services, accounting, HR, contracts and more on PageIQ.

50+ Document types

Claim, policy and coverage types already defined in customer tenants.

4.41M Documents under management

Claim and policy documents one P&C insurer manages with PageIQ AI.

Customer stories

How insurers run PageIQ today

Customer names withheld

Property & casualty insurer

The front door for every claim and policy change

A farm bureau carrier auto-indexes scans, email and fax against its policy and claim systems. Claims, Policy Services, Underwriting and Legal work from the same files.

Claims Policy documents AI indexing

Travel insurance carrier

Claims filed by claim number, ready for any claims system

Claim documents are captured, indexed and fed to the claims platform. The carrier replaced OnBase and is taking PageIQ forward to its next claims system.

Claims OnBase replaced

Travel claims administrator

Every claim input in one searchable file

Claim forms, medical records, checks, email, mail and video are captured and indexed. RPA bots move the work across Claims, Operations and Finance.

Claims AP invoices RPA

Mutual life insurer

One central record for every member policy

A life and annuity provider for military families scans applications, beneficiary forms, death documents and annuity statements into one archive for policy services, accounting and HR.

Policy records Finance HR

Benefits plan administrator

Member benefits case files on cloud workflow

A church benefits plan captures enrollment, billing, retirement and survivor claims into case files, and is moving from legacy capture to cloud workflow on Azure.

Case files Workflow

Union benefit fund

Personnel records moved to SharePoint Online

A multi-employer benefit fund migrated its HR and personnel files into SharePoint Online, where the team already works.

HR records SharePoint

For insurance teams

See it on your documents

Ready to see PageIQ on your claims documents?

Send us sample claim and policy documents, and we’ll show you indexing and extraction on your real work.

Book a PageIQ demo