Who We Are

About DataBank

Modernization built for messy, real-world complexity.

Most modernization stalls in the same place: the messy information underneath it. Documents sit in inboxes and legacy systems. Workflows are held together by spreadsheets and email approvals. Audit response slows because critical information is hard to find, control, and govern.

DataBank, a Kyocera Group company, operates like a general contractor for complex document and data operations. We connect systems, processes, people, and controls so critical workflows hold up under audit, growth, and daily pressure

Meet DataBank

DataBank helps regulated organizations modernize the document and data operations that critical work depends on. Our teams bring together document intake, content management, workflow automation, cloud hosting, managed services, and platform expertise to help operations perform in the real world, not just on paper.

Our Approach

Most organizations do not have a strategy problem. They have execution problems hiding inside everyday work. Across regulated industries, we see the same operational breakdowns repeatedly: backlogs slow critical work, information is hard to control or defend, and workflows depend on manual checks and workarounds. 

Our role is not to sell a tool or complete a one-off project. It is to guide organizations through these breakdowns with durable modernization that holds up under pressure. 

What Makes Us Who We Are

Explore the people, history, services, technology, and outcomes behind DataBank’s work.

Why DataBank

We fix the foundation first so modernization investments hold up. 

Our People

580+ DataBankers helping organizations solve hard operational problems. 

Locations

National reach supporting regulated organizations across the U.S. 

Our Culture

Built around accountability, operational discipline, and long-term partnership. 

Technology Network

A solution-first ecosystem spanning Hyland OnBase, Box, PageIQ, and more. 

Services

Intake, Manage, and Activate services for document and data operations.

Our Impact

We’re making an impact no matter where organizations are in their data and automation journey.

Mid-Atlantic Healthcare System

Projected Annual Savings.

City & County of San Francisco

Days Permit Completeness Review.

CompuNet Clinical Laboratories

Downtime. No Business Disruption.

Oklahoma Dept. of Public Safety

%

Increase In Completion Of Daily Reports.

Proven Results

Who We Help.

When the work is complex and the stakes are high, our solutions hold up. For more than three decades, DataBank has stabilized document and data operations for organizations managing fragmented workflows, disconnected systems, and operational complexity. 

  • 1B+ records processed annually across high-volume, document-driven environments 
  • 1,500+ organizations served, including 48 of the Fortune 1000 
  • NPS of 55 reflecting sustained operational value 
  • 580+ team members with expertise across Hyland OnBase, Box, AWS, and Microsoft Azure 

Client Experiences

Chris Pellman

Process Optimization Manager, Ag Processing

“DataBank continues to be a great partner. They understand our processes and take as much pride and ownership in AGP’s work as their own.”

DataBank IMX employees giving back to their communities

Behind The Name

Over three decades of solving the hard work. 

DataBank began in 1991 as a regional paper conversion provider and evolved into a national document and data operations partner through the acquisitions of ImageMax, Information Access Systems, eDocument Resources, and Alpha Systems. 

Today, as part of Kyocera Document Solutions, DataBank helps regulated organizations modernize operations with highly technical expertise, operational discipline, and accountability that extends beyond implementation. 

Meet Our Leadership

See the people guiding DataBank’s technical delivery, client support, and long-term client success.

Insights & Case Studies

Ideas for making document, content, and workflow operations work better

Hyland Names DataBank 2025 Global Partner of the Year

Hyland Names DataBank 2025 Global Partner of the Year

We are proud to share that DataBank has been recognized as a top performer in the 2025 Hyland Global Partner Awards, earning 3 of the 5 total partner awards presented this year, including Global Partner of the Year. This recognition reflects sustained execution, deep...

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Know Before You Go, CommunityLIVE 2026

Know Before You Go, CommunityLIVE 2026

Know Before You Go: CommunityLIVE 26 with DataBank  CommunityLIVE 26 is almost here, and the DataBank team is excited to welcome clients, partners, and attendees to Orlando for a packed week of learning, networking, innovation, and fun. Whether you’re attending...

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Box Names DataBank 2025 Partner of the Year

Box Names DataBank 2025 Partner of the Year

DataBank has been named Box’s 2025 New Partner of the Year. The award was announced during BoxWorks 2025 as part of the annual partner awards program.   Box recognized DataBank for leadership in content services and intelligent document processing, helping...

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Intelligent Document Processing

Intelligent Document Processing automates the extraction, classification, and validation of data from your documents. Each processed document is a small victory, eliminating manual entry errors and speeding up information workflows. This service integrates seamlessly with your existing systems, ensuring data accuracy and consistency across your organization.

Over time, these automated processes deliver substantial benefits. With each document accurately processed, your team’s efficiency increases, and your data becomes more reliable.

Data Migrations

Successful data migration is more than a one-time event; it’s a series of strategic steps that ensure data integrity and accessibility. Our Data Migrations service moves your data from legacy systems to modern platforms without disrupting daily operations. Each migration project is carefully planned and executed to minimize risks and ensure continuity.

You unlock new capabilities and efficiencies as you complete each data migration phase. Over time, these cumulative gains enhance your organization’s agility and scalability. 

AWS-Powered Hosting in The DataBank Cloud

Hosting your applications and data on AWS-powered infrastructure in the DataBank Cloud offers robust security, scalability, and performance. Each step towards cloud integration—whether migrating a single application or your entire infrastructure—brings you closer to a more resilient and flexible IT environment.

These incremental advancements optimize your current operations and set the foundation for future innovation. By leveraging the power of the cloud, you can adapt to changing business needs more quickly, support remote work seamlessly, and scale resources efficiently.

PageIQ Cloud-Based Intelligent Document Processing

PageIQ leverages advanced AI to enhance document processing speed and accuracy. This cloud-based, enterprise platform automates routine tasks, reduces errors, and optimizes data management. It integrates Intelligent Document Processing (IDP), workflow automation, and intelligent RPA, making it ideal for industries like finance, education, healthcare, and the public sector.

Each processed document minimizes manual effort and errors, leading to incremental efficiency gains. Over time, these enhancements transform your document management, allowing your team to focus on strategic priorities. PageIQ supports your long-term goals by continually improving operational efficiency and data reliability.