There’s no denying that Santa has a tough job. Managing enough elves to craft toys for the world, keeping track of who’s naughty and who’s nice, delivering gifts to hundreds of millions of children in one night, AND maintaining a happy marriage to Mrs. Claus? And you think YOU’RE busy!
What with his hoards of elven employees and his naughty/nice list, Santa probably has enough paperwork to keep his fireplace lit for the rest of his (suspiciously long) life. Given the enormity of his operation and the amount of Apple products that will find their way under a Christmas tree this year, it’s clear that Santa must wholeheartedly embrace technology. Here’s three reasons why that’s a good thing:
1. Santa doesn’t have room for errors
No one wants their house to be skipped due to an error in Santa’s data. Little Susie’s house number was somehow excluded from Santa’s giant black book? Whoops, there goes her new collection of Frozen dolls! Since cases like this seem to be unheard of (at least, nothing in the news will come up if you Google it), we can assume that Santa has immaculate data and probably uses an advanced capture system to take in and organize his information as it comes in. Way faster and way more accurate than manual data entry – just what Santa needs.
2. Population: Quite a few, I’d say
Santa has a lot of people to keep track of. A LOT. And when they’re all constantly changing addresses and having more children and such, things get a bit complicated. To manage of all that, Santa needs to have a pretty heavy flow of information coming and going from all over the world, presenting a slew of logistical challenges. As time is of the essence at the North Pole, Santa probably uses workflow automation so all that information is automatically routed to the correct elves for processing.
3. An operation of this magnitude requires a pretty large team
Speaking of elves, there’s a lot of those too. I don’t know how hiring processes or vacation time works up there, but I have to assume that Santa has a pretty solid HR department. All those workers come with a lot of paperwork, and managing all of it is no easy task. That’s why we think Santa must have a robust document management solution to ensure information stays organized, accurate, and complete so processes can run smoothly.
Santa puts in a lot of work, maybe more than any of us can fathom. It’s not easy having seas of children depend on you year after year, but Santa doesn’t do it alone. Along with his trusty troop of elves, he’s got top-notch technology to help carry some of the burden. This Christmas, we can all take a lesson out of Santa’s book on not only work ethic and generosity, but information management.
Interested in learning more about what business process solutions can do for you? Check out our webinar recording below – “What does Paperless Really Mean – 5 Stages of Efficiency.”