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Is Robotic Process Automation (RPA) Right For Your Organization?

By Catherine Jobe, Public Sector Marketing Manager

November 24, 2021

Insights , Article , Hyland RPA , AI & Machine Learning , Robotic Process Automation

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You’re looking to use automation to become better, faster and more profitable than your competition. In an oversaturated market, it may be difficult to decipher which technology is the right one to take your organization to the next level.

 

Diverse Group of Professionals Meeting in Modern Office: Brainstorming IT Programmers Use Computer Together, Talk Strategy, Discuss Planning. Software Engineers Develop Inspirational App Program

 

What is RPA?

Robotic Process Automation (RPA) is a technology that interacts with computers in the same way as your team. This software mimics the actions of your employees by using artificial intelligence to understand content, perform keystrokes, and navigate through your systems, all in a more accurate and efficient way than humans. Learn about the types of RPA.

 

Is RPA the right fit for your organization?

According to a survey conducted by Deloitte, 92% of the nearly 400 executives who responded, said RPA met or exceeded their expectations. Additionally, 90% reported that adopting RPA improved their quality and accuracy, 86% said it improved productivity and 59% said it increased cost savings.

Determining whether or not could benefit from RPA begins with taking a look at your internal processes. RPA might be a fit if you find the following patterns.

Certain processes at your company are:

  • Repetitive: Easy to copy/paste.
  • Time-Consuming: Distracting employees from other high-value work.
  • Rule-Based: Following a set of rules.
  • Standardized: Already stable and optimized across your organization, but manual.
  • Bottom-Up: Having an electronic start and endpoint and electronically readable input.
  • Data-Driven: Handling a high volume of data.

If you said “yes” to any of these, there’s a way to fit RPA into the way you work.

 

Here’s how RPA will move your organization on a forward path:

  1. Cost Savings
    We all know the saying “time costs money”, but time spent correcting manual errors is even more expensive. By eliminating errors at the source with RPA, you are saving your organization money while reducing additional work for your employees. RPA is a no-code, cost-effective IT solution that leverages your organization’s current infrastructure.
  2. Faster Delivery of Service To Your Customers, Patients, or Constituents
    Data entry is time-consuming and often results in a growing backlog, holding up your back-office processes. Using RPA technology to instantly enter and upload accurate data allows you to get back to what matters – serving your customers.
  3. Reduce Risk
    It’s always a risk when humans interact with your sensitive business or customer data. With RPA, this information is handled through a secure software system that reduces the possibility of fraud or compliance issues.
  4. Improve Employee Satisfaction and Retention
    Removing tedious and repetitive tasks from your employee’s job descriptions lets them focus on more strategic work, allowing them to feel like a more valuable part of your organization.
  5. Generate Reliable, High-Quality Data
    A reduction in errors helps you make accurate, strategic decisions that push your organization further.

 

In the age of digital transformation and delivering more at a faster pace to your customers, process automation is here to stay. Adopting RPA improves your data quality, giving you a broader view of your organization while freeing up your employees to do work that really matters.

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