The DataBank Support Team
We’re committed to providing you with the highest quality support and knowledge you deserve for any solution and service we offer.
Meet the team that keeps moving you forward
Jeff Eveland, Director of Support
Jeff’s number one goal is you. He collaborates with support managers and listens to feedback from clients like you for continual transformation of the support department.
Grant Galliger, Support Team Lead
Grant is more than just your typical Support Team Lead. He is a mentor as well as a wealth of knowledge and expertise.
Gregg Steans, Support Team Lead/DBOS Administrator
Gregg is the Digitech and DBOS guru. His contributions don’t end with supporting SaaS clients; he also participates in DataBank employee onboarding and contributes to the customer knowledge base.
Franklin Hudson, Support Team Lead
Franklin is the type of employee you know you can trust to be a rock star when it comes to customer service. He knows how to turn your frustrations into astonishing success.
Our support team is available 8 am – 8 pm ET, Monday through Friday excluding holidays.
Holidays include New Year’s Day, Memorial Day, Independence Day (business day prior if on weekend), Labor Day, Thanksgiving Day and the following day, and Christmas Day.