Content Intelligence
Do more with your content than just manage it.
Streamlining and aggregating data across your organization empowers every employee to confidently make informed decisions. “Going digital” is an important first step, and managing your files in a content services system is even better, but we developed our Content Intelligence offering to go a step further. As your files and records are processed into your systems, the data trapped inside them is intelligently extracted through cloud-based tools and a little human ingenuity.
Key data points including form fields, activity logs, dates and approvals no longer live trapped inside your files, they are extracted, transformed and loaded into systems like a data warehouse or data lake to be activated. Reporting, business intelligence, customer experience portals and more suddenly go from being pipe dreams to earning slots on your strategic roadmap.
Pain Points
Unstructured Data
Data enters your system in a structured format versus a repository of images or working files alone. Your data is ready to be used at any moment without the hassle of manual setup. Now that your data isn’t locked inside files in your content services platform or servers, you can build a plan to aggregate it with data from all other systems and processes within your organization.
Short on Time
Cloud-based capture and extraction tools use natural language processing to uncover more usable, contextual information in seconds rather than months with previous manual methods.
Lack of Visibility
Visibility into core processes and organizational goals can be difficult when your most valuable information lives within images or working files. The ability to aggregate this data provides a level of visibility that was previously unheard of.