Skip to main content
  • Search
    Close Search
  • Careers
  • Support
  • 1.800.873.9426
DataBank DataBank
Menu
  • Industries and Functions
    • Industries
      • Public Sector
      • Healthcare
      • Energy
      • Manufacturing
      • Financial Services
      • Retail
      • Insurance
      • Education
    • Functions
      • Logistics
      • Finance & Accounting
      • Human Capital Management
      • Mailroom
      • Fraud, Waste & Abuse
  • Services
    • Change Leadership
      • Process Improvement
      • Strategic Planning
      • Organizational Change Management
    • Data Intake
      • Document Scanning
      • Data Capture & Extraction
      • User-Facing Forms
    • Data Refinement
      • Data Structuring
      • Classification
      • Insight Mining
      • Content Intelligence
      • Data Migrations
      • System Integrations
    • Data Management
      • Content Services
      • Data Warehouses
      • Hosting
    • Data Activation
      • Workflow
      • Advanced Analytics
      • Business Intelligence
      • AI and Machine Learning
      • Robotic Process Automation
    • Amplification Services
      • OnBase Engagement Models
      • OnBase Engagement Models
        • Amplify Your OnBase Teams
        • OnBase Engagement Models
        • AssistOn-demand tasks to keep the lights on
        • AdminProactive support and monitoring
        • AccelerateFully-loaded systems administration and development
      • Managed Hosting
      • Benefits by Job Title
      • Get a Consultation
    • The DataBank Cloud
      • Comprehensive Features
      • Comprehensive Features
        • Flexible Hosting for OnBase
        • Monitoring & Maintenance
        • Managed Infrastructure
        • Dedicated Cloud Team
        • All-In Pricing
      • Cloud Security
      • Your Roadmap to the Cloud
  • Use Cases
    • Interconnect Your Organization
    • Improve Cash Flow
    • Create Usable Structured Data
    • Consolidate Systems
    • Enable Sustainable Remote Work
    • Use Data for Decision-Making
    • Internal Process Adoption
    • Enhance Customer Experience
    • Eliminate Paper Processes
  • Partner Network
    • Hyland
    • Nintex
    • KnowledgeLake
    • Eco-Mail
    • Esker
    • Kyocera
    • iTreatMD
    • Digitech
    • DocuSign
    • Microsoft 365/SharePoint
    • Bottomline
    • Amazon Web Services (AWS)
    • Azure
  • About
    • Why DataBank
      • Our Process
      • Industry Experts
      • Support
      • Security
    • Locations
      • Corporate Locations
      • Data Management Centers
      • Remote Communities
    • Culture
      • Our People
      • Core Values
  • Learning
    • OnBase Camp
      • Courses
      • Badges
      • Trail Mix
    • Insights
  • Connect With An Expert
DataBank
Close

The Facets of Process Improvement: Optimization & Culture

By Dana Brown

August 9, 2021

Insights , Article , Change Leadership , Process Improvement , Data Activation , Create Usable Structured Data , Interconnect Your Organization

Share  

View All Insights

We’ve talked through process mapping, what it is, and how you can leverage it. We even dug into process mining and how to get into the nitty-gritty aspects of your solution.

 

So what’s next?

 

Optimization

At this point you should have a detailed, holistic view of your current state:

  • Your process is mapped
  • You understand which tasks individuals own
  • You implemented a process mining solution
  • You have full insights into how transactions are flowing

 

Once you’ve achieved all of those steps, you can now focus on opportunities for improvement by leveraging new technologies or changing process steps to gain greater efficiency and ROI. For example, you can apply Robotic Process Automation (RPA) to eliminate manual, repetitive tasks or implement workflows to handle exceptions that may be slowing down the process.

 

RPA is non-intrusive and will leverage the company’s current infrastructure without causing any interruptions or needing to replace these systems. Using RPA, efficiency, and compliance is no longer an issue but simply a part of the automation process.

 

Culture

True process management takes commitment. It’s more than just implementing process mapping or process mining and then walking away once you have identified opportunities for optimization. To create an organization that is dedicated to continuous process improvement, you likely need to change your organization’s culture.

 

In order for process improvement to be scalable and sustainable, you should implement a process management program. Regardless of which tools or practices you use for process improvement, you should have executive sponsorship and business process ownership that sets the cadence of how, when, and why process management will be embedded within your organization’s operational excellence.

 

Process management requires methods to easily collaborate on processes, regularly reviewing existing processes, a mechanism to solicit improvement ideas or feedback, and of course visibility into the documented processes.

 

Learn more about Process Mapping >>

Previous Post

Next Post

See more Article insights

Lessons Learned: Strategies for Managing Change in the Remote Workspace

Many plans and priorities were thrown out the window to make room for responding to the pandemic, forcing government agencies across the country to react quickly and implement changes never before seen in government, all while moving employees out of the office to work remotely from the safety of their homes.

READ BLOG.
Why Is It So Challenging to Fill Technical Roles in Government?

Learn the top challenges with hiring in the public sector and how you can easily overcome them. 

READ BLOG
5 Benefits Of Document Scanning In The Pharma World

Pharma companies are now requiring that documents be scanned, digitized, and managed online. Document scanning keeps data safer and more organized.

Read Blog.
Strategic Considerations For Sourcing Reliable, Qualified Technical Talent

Find a consistent and reliable supply of skilled technical talent that helps you prioritize innovation while building happier teams.

READ BLOG
Get the latest DataBank insights directly in your inbox.
Subscribe to our blog
1.800.873.9426
  • The Debrief by DataBank
  • Privacy Policy

© 2023 DataBank

Warning!

You are using an outdated browser. Things may not appear as intended. We recommend updating your browser to the latest version.

Close