About this course

Time to complete

1 hour

Steps to gain your badge

1. Watch the video
2. Complete the quiz


Learn about badges→

Perfect for

IT Directors

– System Administrators

– Business Analysts

Solutions Architect

– Enterprise Content Managers

Course Description


Building technical teams that are empowered to reach optimal performance is no easy feat – roadblocks and plateaus occur as your organization is slowed down by the churn of hiring. Learn more about gaining an OnBase ally and empowering your teams to be their happiest, most productive selves.

Top takeaways


  • Overcoming retention challenges is more than just getting a bigger team or upskilling – employee wellbeing is paramount
  • In order to build a healthy IT team that will last, you need to build a healthy culture. This includes sharing the value coming from your team’s function and projects with the rest of the organization.
  • Many strategic leaders are structuring their teams with a Hybrid approach. Augmenting staff and outsourcing administrative tasks to a trusted OnBase expert will allow your team to grow in the right direction.

Tour Guides




Andy Rutledge

Software Engineer, DataBank

Creep their LinkedIn  





Scott McLean

Development Team Manager, DataBank

Creep their LinkedIn  






Chris Masi

Business Analyst, DataBank

Creep their LinkedIn  






Breanna Contreras

Solution Engineer, Professional Services, DataBank

Creep their LinkedIn  






Elizabeth Kolseth

Program Manager, DataBank

Creep their LinkedIn  





You are using an outdated browser. Things may not appear as intended. We recommend updating your browser to the latest version.