Solution optimization services
Tune up your OnBase system for peak value and performance.
We thrive on creating processes that enhance your OnBase system and team performance. However, we know that with process management, it’s easy to fall into a “set it and forget it” mindset. Solution Optimization Services allows you to revisit and refine any OnBase solution or service, ensuring your processes meet your evolving business needs. Understand what you’ve invested in before you make additional software investments or what it will take to achieve the next milestone with your current system.
Ensure system health and security
Receive a thorough examination of an implemented solution or your ECM environment with detailed reports and expert recommendations.
Maximize your ECM investment
Get back to addressing business needs like boosting efficiency, streamlining processes, and guaranteeing the long-term value you expect.
SERVICE OPTIONS
Modernize and fully utilize OnBase with assessments that evaluate processes, infrastructure, and your OnBase environment.
Solution Review
Get a basic evaluation of an ECM solution to determine if your processes need improvements. Let us check it out; it’s completely free.
Solution Analysis
Understand the ROI of your ECM investment and the path to improvement. Adding a Solution Analysis to your roadmap will amplify the strength of the results you see.
System Health Check
Receive an in-depth evaluation of your ECM environment. We suggest this so you can be confident of your system’s security and health. Think of this like a routine exam.
SAMPLE PROCESS
What an optimization process could look like
Quick discovery
Which solution optimization are you looking
to start with?
Free Solution Review
We would provide a high-level review of a solution, major pain points, and recommended next steps to dig into the more complex issues.
Solution Analysis
a roadmap for solution optimizations,
a prioritization checklist, and a review of
ROI and usage.
System Health Check
server and ECM database, like disk group configuration and server network activity summary, plus an infrastructure review.
Implementation
and expertise to optimize your solutions
on your behalf.
Ongoing support
guarantee your system and solutions are
at peak performance.
The ultimate list for staying up-to-date with OnBase
Watch Cameron Warnke, Solution Engineer, and Franklin Hudson, Support Team Lead, discuss best practices for updating OnBase features and security.
INSIGHTS
Dig into data management.
Is Your OnBase System Running Efficiently? 5 Signs You Need System Monitoring
Is Your OnBase System Running Efficiently? 5 Signs You Need System Monitoring Direct Answer: If your Hyland OnBase workflows keep failing, or users are frustrated, it may be time to implement proactive monitoring. OnBase system monitoring helps detect performance...
OnBase After Go-Live: Your Optimization Roadmap
After Go-Live: Turning OnBase into Long-Term Value
Going live with Hyland OnBase is just the beginning. To maximize your investment, focus on continuous improvement, strong governance, and user adoption. Expand workflows to unlock more automation opportunities, establish a governance framework to keep the system secure and compliant, and offer ongoing training to boost user engagement. By acting on feedback, prioritizing enhancements, and aligning upgrades with business goals, you’ll ensure OnBase evolves alongside your organization and delivers lasting ROI.
Understanding AI Misinterpretation: Causes and Solutions
Understanding why AI systems sometimes get it wrong begins with exploring the underlying causes. Here are some key factors contributing to AI misinterpretation: Data Quality and Quantity AI systems are only as good as the data they are trained on. Poor quality data,...
GET STARTED
Talk to a solution optimization specialist.
Chat with an OnBase expert
Take the first step by learning more or getting questions answered about optimizing a solution or system.
Discover Managed Services for OnBase
Maintain and grow your system with flexible, export staff augmentation and support.