Who We Are
Why DataBank?
Technology + Human Ingenuity
Because fueling your initiatives and teams with thoughtful, accurate, and actionable data is something a software license alone can’t deliver.
Our Philosophy
Start with the problem, not the platform
Start with the breakdown, not the platform.When work slows down, audits become stressful, or teams rely on workarounds, the issue is rarely the software itself. It is how information moves through the organization. We believe in identifying the root cause first, then shaping the right solution around it.
Stabilize intake to protect everything downstream.If incoming documents and data are inconsistent, automation only accelerates the problem. We focus on making inputs accurate, complete, and usable so downstream systems can perform with confidence.
Govern information with discipline over time.Content is not just stored. It is managed, defended, and relied upon. We design environments that preserve security, retention, and control as your organization grows and regulatory expectations evolve.
Activate automation within a controlled architecture.Automation should increase clarity and performance, not complexity. We connect systems, workflows, and oversight so operations improve without sacrificing accountability.
We focus on end-to-end solutions and creative problem-solving sets us apart from a sea of software vendors with band-aid fixes.
Long-term partners, accountable for performance
We have partnered with many of our clients for decades – constantly challenging what is possible and solving meaningful problems to improve their stakeholders’ experience. The depth of understanding and trust are critical to our mutual success.
We act as co-pilots, connecting them with our data solutions, industry specialists, technology partners, and training resources that shape how their data, processes, and decision-making work together over time.
It's In Our DNA
Foundation First. Technology Second.
For more than 30 years, we have worked inside high-volume, regulated environments where accuracy, defensibility, and control are non-negotiable.
- Eliminate backlogs
- Reduce exception-driven rework
- Strengthen records governance
- Build workflows that hold up under audit and operational scrutiny
Specialists built for real-world constraints
The #1 feedback we hear from clients is that they value our collaborative and supportive teams, which is a direct result of our comprehensive technical and industry knowledge. Our extensive specialty teams were built over the years with intention they allow us to take a comprehensive approach to solving your greatest challenges.
We understand that your teams are often stretched thin just keeping systems running. We bring experienced specialists who can reduce the operational burden, address root causes, and create capacity to move forward. We focus on the practical work that turns ideas into outcomes: making inputs usable, governing content over time, and connecting workflows across systems.
How We Operate
A Structured Framework for Durable Performance
DataBank delivers through a disciplined, three-stage operational framework designed for regulated environments.
Step 1
Stabilize Intake
Reduce delays at intake.
We capture, validate, and structure incoming documents and data so downstream systems can trust what enters the environment. Clean inputs reduce rework, backlogs, and exception-driven processing.
Step 2
Govern & Manage
Make records easier to find.
We implement and operate secure content platforms that preserve retention, access control, audit readiness, and long-term information defensibility. Governance is continuous, not episodic.
Step 3
Activate & Orchestrate
Keep work moving digitally.
We connect systems, automate workflows, and align integrations so information moves consistently across the organization without sacrificing control.
Built on trust. Superior security, flexible to your needs.
Document safeguarding
We adhere to the most reputable standards at our regional facilities, including SOC2 Type II and ISO 27001.
Proactive data protection
Prevent threats to your systems and data 24/7 with multi-layered security and human oversight at all levels.
Custom frameworks
Based on your compliance requirements, we can map our existing controls to any framework such as NIST, HIPAA, HITRUST, or custom programs.
ECM innovators: The most comprehensive OnBase solution provider on planet Earth.
Since 2005, we’ve become the most knowledgeable OnBase enterprise content management system and service provider.
We’ve assembled services specifically for OnBase systems like managed services, integrations, cloud hosting, migrations, upgrades, and a top-rated technical support team for everyday guidance.
Evolution
Increased accuracy and efficiency
“DataBank has been a great strategic partner for us over the years, helping us get information from our documents, staying up to date with our technology, and implementing automation and workflows that support increased accuracy and efficiency. From our work with DataBank, we’re turning data that had been stored in disparate systems into actionable information.”
Jennifer Van Haute
Assistant Vice President, Account Service at Central States Health and Life Co of Omaha
Start Your Journey
Where should we begin?
Turn documents to data with AI
Get better quality data into your systems with AI-Powered Document Processing.
Optimize your data processes
Migrate data, consolidate, and integrate systems with Data Management and Automation.