What We Do
What We Do
We make complex document and data operations work.
Critical work depends on information being accurate, accessible, and ready to move. But in daily operations, documents arrive from too many places, records live across too many systems, and teams spend too much time chasing what should already be connected.
DataBank helps organizations fix that foundation. We make incoming information usable, keep records governed, and connect workflows so the work your teams depend on can move with less friction and more control.
How We Help Work Move Better
See how DataBank helps organizations stabilize information, connect systems, and support the work that has to perform every day.
Our Service Offering
Three connected ways to stabilize document and data operations from intake to action.
Intake
Document Intake & Data Capture
We capture, classify, extract, validate, and route documents and data so downstream systems and workflows can trust the information they receive.
- High-Volume Document Scanning
- Intelligent Document Processing
- Subject Matter Expert Data Validation
- Outsourced Mailroom Processing
Manage
Content Management Solutions
We help organizations assess, implement, migrate, host, govern, and structure content so records remain
accessible, defensible, and ready for the work that depends on them.
- Content Platform Assessment & Implementation
- Data & Content Migrations
- Records Governance & Retention Strategy
- ECM Cloud Hosting Setup
- Structured Data Warehousing
Activate
Data-Driven Workflow Automation
We design and integrate workflows, automation, system connections, orchestration, and reporting so teams can reduce manual effort without losing visibility or control.
- Workflow & Process Automation
- System Integrations
- Cross-System Orchestration
- Reporting & Operational Analytics
Where to Start
Start with the part of the operation creating the most friction.
High-Volume Document Scanning
Paper records slow work when teams have to find, handle, scan, or verify information by hand. DataBank helps convert high volumes of paper into accessible digital records with secure scanning, indexing, and delivery support.
Intelligent Document Processing
When information is trapped inside unstructured documents, downstream work depends on manual review. We use intelligent classification, extraction, and data refinement to help turn documents into usable information.
Data & Content Migrations
Moving records from legacy systems into modern platforms takes more than a transfer. We help protect access, governance, metadata, and continuity so critical work keeps moving during and after migration.
ECM Cloud Hosting
Cloud hosting should make content easier to support, not harder to govern. DataBank helps host and manage ECM environments with the oversight needed to keep content secure, accessible, and defensible over time.
Workflow & Process Automation
Automation works best when the information underneath it is ready. We help connect workflows, systems, rules, and visibility so work can move with less manual effort and stronger control.
Outsourced Mailroom Processing
When documents arrive through mail, inboxes, portals, fax, and distributed locations, intake becomes inconsistent. We help centralize and control physical and digital mailroom processing so downstream workflows can trust what comes in.
How We Deliver
Different teams need different levels of ownership, support, and accountability.
Some organizations need help executing a defined initiative. Others need DataBank to run or support document processing, content platforms, hosting, or workflow operations over time. Others need a shared model that helps internal teams build capability while keeping critical work moving.
Our delivery models are designed to match your team’s capacity, goals, and desired level of ownership.
Project Based
For clearly defined initiatives with specific goals, timelines, deliverables, and handoffs. Best for implementations, migrations, modernization efforts, workflow redesign, or focused improvement projects.
Primary Value
- Faster execution
- Clear timelines and accountability
- Defined project scope and outcomes
Managed Services
For ongoing operation and support of document processing, content platforms, workflow operations, hosting, and administration. Best when internal teams need reliable day-to-day support without adding more burden.
Primary Value
- Reduced operational burden
- Consistent system performance
- Reliable day-to-day support
Hybrid Model
For shared ownership between DataBank and your internal team across projects, operations, or ongoing support. Best when your team needs support without losing visibility or control.
Primary Value
- Flexible engagement structure
- Collaborative support model
- Gradual transition of responsibilities
Optimization & Training
For teams that own the system but need better adoption, stronger workflows, guidance, or training. Best when tools are in place, but outcomes still need improvement.
Primary Value
- Improved system adoption
- Stronger operational performance
- Better long-term ROI
Technology That Fits the Work
Solution-first, not vendor-first.
DataBank builds solutions around client needs, not platform preference. Our technology ecosystem spans content
platforms, automation tools, cloud infrastructure, workflow technologies, and AI-enabled capabilities.
We recommend what fits your environment, your team, and the operation you need to improve.
Intelligent Document Processing
Over time, these automated processes deliver substantial benefits. With each document accurately processed, your team’s efficiency increases, and your data becomes more reliable.
Data Migrations
You unlock new capabilities and efficiencies as you complete each data migration phase. Over time, these cumulative gains enhance your organization’s agility and scalability.
AWS-Powered Hosting in The DataBank Cloud
These incremental advancements optimize your current operations and set the foundation for future innovation. By leveraging the power of the cloud, you can adapt to changing business needs more quickly, support remote work seamlessly, and scale resources efficiently.
PageIQ Cloud-Based Intelligent Document Processing
Each processed document minimizes manual effort and errors, leading to incremental efficiency gains. Over time, these enhancements transform your document management, allowing your team to focus on strategic priorities. PageIQ supports your long-term goals by continually improving operational efficiency and data reliability.
Trusted in Regulated, Document-Heavy Environments
Our work supports organizations where accuracy, access, governance, and operational continuity matter.
Insights
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Box Names DataBank 2025 Partner of the Year
DataBank has been named Box’s 2025 New Partner of the Year. The award was announced during BoxWorks 2025 as part of the annual partner awards program. Box recognized DataBank for leadership in content services and intelligent document processing, helping...
Why Oil and Gas Document Management Is Breaking Automation (and How to Fix It)
Oil and gas companies are investing heavily in automation, but many aren’t seeing the results they expect. From production optimization to AI-driven analytics, the industry has made real progress in modernizing operations. But when automation initiatives stall, fail...
Support at Every Step
The right support depends on where the work is breaking down and how much ownership your team wants to keep.
Solution Design & Implementation
Design, configure, and implement document, content, and workflow solutions around the way your operation actually works.
Cloud, Platform & Technical Support
Support hosting, platform administration, integrations, and technical needs so that critical systems remain stable over time.
Ongoing Operations & Managed Services
Extend your team with ongoing support for document processing, content platforms, workflow operations, hosting, and administration.
Find the Right Place to Start
Tell us where work is slowing down. We’ll help identify the right service path, technology approach, and delivery model.
Connect With an Expert
Talk with a DataBank specialist about the document, content, or workflow issue creating the most friction.
Explore Delivery Models
See how DataBank can support your team through project-based work, managed services, hybrid ownership, or optimization and training.