What We Do
Document Intake & Data Capture
Making incoming documents and data usable from the start.
When documents arrive through mail, inboxes, portals, scans, and legacy systems, downstream work depends on whether that information is accurate, complete, and ready to use.
DataBank helps organizations capture, classify, extract, validate, and deliver documents and data into the systems and workflows that depend on them.
Trusted by organizations that manage high-volume, document-driven work
Document Intake & Data Capture Services
Start with the intake foundation: scanning, intelligent processing, expert validation, and outsourced mailroom support.
High-Volume Document Scanning
We convert large volumes of paper records into accessible digital files with secure scanning, indexing, and delivery support. We’ll handle processing at our SOC 2-compliant facilities while you enjoy the time you save with immediate file access.
Intelligent Document Processing
We use AI to integrate structured and labeled data into your systems. With DataBank, the technology is customizable and built for accuracy to meet your industry and compliance requirements.
Subject Matter Expert Data Validation
We believe AI cannot replace human intelligence, so we designed SME Data Validation as an extra layer that assures your data’s relevancy and accuracy meets your standard before it reaches your systems.
Outsourced Mailroom Processing
If you’re inundated with incoming mail, let’s automate it. We apply similar principles using AI processing, finding and structuring critical data, and quickly getting it to your teams to support remote work.
Results You Can Expect
Better intake creates better downstream performance.
Boost productivity with quick access to records and data
Both your documents and the specific data points they contain become searchable and ready to use in your systems. This better supports employees and stakeholders, no matter where they are.
Improve data quality throughout your organization
We pair AI and human intelligence to make your data highly accurate. That means it’s more reliable and compliant and sets a strong foundation for integrating modern technologies like process automation or cloud migration.
Stronger Inputs forAutomation
Quickly grasp document contents with AI summaries, streamline workflows, and improve forecasting and reporting. Rejoice knowing your team can make accurate, on-the-spot decisions that mold stakeholder relationships.
Sensitive Documents Need Controlled Intake.
Our mature, multi-layered Information Security Management System protects your content whenever it’s in our hands. Our processing facilities are SOC 2 compliant, plus we maintain attestations in multiple security frameworks.
Practical Applications
Built for organizations & teams managing complex records at scale.
Healthcare Inbound Medical Records
Make incoming medical records easier to capture, classify, validate, and route so care, claims, and administrative teams can access the information they need faster.
Government Information Transparency
We help public agencies organize, govern, and retrieve records so they can respond to public information requests with more consistency, control, and confidence.
Energy Land & Production Documents
Turn lease, right-of-way, and production records into accessible information for teams that need fast, reliable retrieval.
Education Transcripts
Capture and organize student records, transcripts, and supporting documents so they can be accessed and used more consistently.
Sales Order Processing
Capture, validate, and route incoming sales orders so teams can reduce manual entry, speed up fulfillment, and keep orders moving without errors.
Mergers & Acquisitions
Bring acquired records, contracts, systems, and content into a more controlled structure so teams can reduce risk, improve access, and support post-close integration.
Claims Processing
Make claim documents and supporting records easier to capture, validate, and route so teams can reduce delays, improve visibility, and keep claims moving.
Contracts
Organize, govern, and retrieve contract documents so teams can find key information faster, manage obligations, and reduce risk across the contract lifecycle.
Human Resources
Centralize employee records, forms, and supporting documents so HR teams can reduce manual work, improve access, and support compliance over time.
How It Works
A simple path from scattered documents to trusted inputs
Collect & Capture
We’ll discuss your documents and goals during the discovery phase. You decide how we receive your records. We can pick them up, have you ship them, or, in some instances, arrange custom on-site scanning solutions.
Classify & Validate
If needed, we securely scan your documents, then use AI to extract and structure the data within your records. Our experts ensure accuracy based on your requirements and have a feedback loop so results improve over time.
Deliver & Connect
We deliver your files and data to your system or data warehouse, making it accessible across the organization for analysis, reporting, and decision-making. If you’re looking for a new centralized content system, we can get you up and running.
How Better Intake Supports Better Operations
See how capture, classification, validation, and delivery help turn documents into usable data.
Mid-Atlantic healthcare system projects $7.9 million in annual savings with AI document processing.
A major health system automated document indexing from record intake to data delivery, helping reduce labor costs, errors, and resource strain.
Insights
Practical guidance for improving document intake, data quality, and automation readiness.
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