Who We Are
Our Technical Teams
Your partners for long-term success.
Many DataBank teams are working together behind the scenes to help our clients work and serve more efficiently. These experts serve directly on the frontlines, bringing client ideas to life and delivering on our promises.
Professional Services Delivery
Our Professional Services team designs, implements, and supports document management, automation, migration, cloud, and infrastructure solutions. The team includes solution engineers, developers, cloud engineers, analysts, project managers, trainers, and program leaders.
Document Conversion
Our Document Conversion team captures paper and digital records and turns them into organized, accessible information. They help clients prepare documents and data for daily operations, compliance, and downstream systems.
Information Systems and Security
Our Information Systems and Security team manages DataBank’s security program and works with clients to support compliance needs. They help protect systems, information, and processes across standard and custom frameworks.
Strategic Technology
Our Strategic Technology team evaluates emerging tools and providers to help clients prepare for what’s next. They test AI, machine learning, natural language processing, and retrieval-augmented generation technologies.
Meet Our Leadership.
See the people guiding DataBank’s technical delivery, client support, and long-term client success.
Specialized Teams That Support Delivery
Integrated Support
We offer support in two areas: technical support and customer success. Our Support Team assists with questions and issues related to the installation and use of supported products that comprise any DataBank solution. The Customer Success team understands our clients’ goals and how DataBank can better serve them.
The DataBank Cloud Team
This team works directly with clients to manage and host OnBase systems in the cloud. They’re doing upgrades, migrations, monitoring and maintenance, and offering expert support.
Custom Development
We can customize or enhance your solutions through our Custom Development team. We offer our own file conversion utility, portals, and pooling library to improve the performance of your integrations and create better end-user experiences.
Take Action
Let’s get to work.
See where to start with our services.
Intelligent Document Processing
Over time, these automated processes deliver substantial benefits. With each document accurately processed, your team’s efficiency increases, and your data becomes more reliable.
Data Migrations
You unlock new capabilities and efficiencies as you complete each data migration phase. Over time, these cumulative gains enhance your organization’s agility and scalability.
AWS-Powered Hosting in The DataBank Cloud
These incremental advancements optimize your current operations and set the foundation for future innovation. By leveraging the power of the cloud, you can adapt to changing business needs more quickly, support remote work seamlessly, and scale resources efficiently.
PageIQ Cloud-Based Intelligent Document Processing
Each processed document minimizes manual effort and errors, leading to incremental efficiency gains. Over time, these enhancements transform your document management, allowing your team to focus on strategic priorities. PageIQ supports your long-term goals by continually improving operational efficiency and data reliability.
