| hyland content innovation cloud
Modernization for
OnBase Customers
A clear, confident path forward with Hyland’s Content Innovation Cloud
Hyland’s Content Innovation Cloud (CIC) expands what’s possible, while your OnBase environment stays stable. For many OnBase customers, the biggest question isn’t whether to modernize. It’s what CIC actually means for you and where to start without disrupting what already works.
What Does Hyland’s Content Innovation Cloud Mean for OnBase Customers?
Hyland’s Content Innovation Cloud (CIC) represents the next evolution of the Hyland platform, but it is not a rip-and-replace. Hyland CIC is designed to extend your existing OnBase environment, allowing you to:
OnBase remains central, Hyland’s CIC works alongside it.
Modernize in stages
Adopt new capabilities at your own pace
Protect stability, performance, and governance
Focus on real outcomes, not tools
Start Where You Are: A Practical Modernization Decision Path
Not every organization starts in the same place, and that’s expected. With the right decision path, you can quickly answer: “Where should we start?”
Whether you need to stabilize, prepare, pilot, or scale, Hyland CIC supports incremental, low-risk progress—not big leaps.
Content Innovation Cloud Capabilities
CIC brings new capabilities to content-heavy work without making things more complex.
Content Intelligence
Apply AI and machine learning to unstructured content to improve insight, search, and decision-making—without moving or rewriting your content.
Process Automation
Streamline and orchestrate workflows using low-code automation, supporting both existing OnBase processes and work that happens outside ECM today.
Federation
Connect CIC services to OnBase and other systems, enabling modernization without forced migration or disruption.
The focus is practical value—not technical overhead.
The most efficient way to quality data and decisions
Your most important content, whether generated internally or from external sources, needs refinement to be truly understood and useful.
Data is extracted and refined from transactional records like invoices, well logs, and government services applications. We classify, organize, and make text-rich content like contracts, policies, and videos searchable, enabling complex queries and advanced insights through retrieval-augmented generation (RAG).
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Simpler data management, security, and governance
We help you centralize and integrate your data across the enterprise so you can more effectively manage and secure your data and be prepared to scale automation across your workflows and processes as your organization grows.
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Turn data into actionable insights and results
We make sure your data isn’t sitting idle and that your organization is empowered to fully utilize it to automate, gather insights, and build better stakeholder experiences.
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Looking to Dive Deeper?
Explore additional Content Innovation Cloud resources and content
Ready to Talk Through Your Path?
You don’t need to modernize everything at once. You just need a clear, supported first step.