Automation

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Is document automation the future of all documents?

Is document automation the future of all documents?

Managing documents used to be a necessary evil — slow, error-prone, and draining valuable time from employees.Document automation has changed that. It's reshaping how organizations create, manage, and route documents — making processes more intelligent, scalable, and...

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Feast Not Famine: Catastrophic Loss Impacts Insurers’ Ability to Service

Feast Not Famine: Catastrophic Loss Impacts Insurers’ Ability to Service

In “Feast Not Famine: Catastrophic Loss Impacts Insurers’ Ability to Service,” DataBank IMX explores how a surge in catastrophic loss events is straining insurers’ operational capacity. From natural disasters to large-scale emergencies, these events highlight critical gaps in claims processing, customer communication, and backend infrastructure. The blog underscores the importance of modernizing systems with automation and digital tools to ensure service continuity, even under pressure. With the right technology, insurers can improve agility, maintain customer trust, and better navigate the complexities of high-volume, high-stakes claim environments.

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