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Software Isn’t Going to Solve Your Problem

By Melanie Perry, Brand and Content Manager

August 30, 2021

Our Process , Insights , Article , Change Management , Organizational Change Management , Process Improvement

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Reaching digital maturity doesn’t come from purchasing new technology. Don’t get us wrong, your tech stack is important, but real organizational change is a combination of modernizing your processes and giving your people the necessary skills and training to grow with you. The tools are a means to an end.

 

Companies that are more digitally mature are five times more likely to have a set digital strategy than companies that are not. They are also more likely to have a culture that encourages collaboration and risk-taking.

 

Group of young business people in smart casual wear working together in creative office

Learn more: Organizational Change Management

 

Developing your digital strategy should start with reviewing your operations and processes within each department. What is slowing you down? What is causing delays to the customer or vendor? By asking these questions and identifying problem areas, you can start planning a roadmap to solve them.

 

Another area to delve deeper into is discovering where knowledge loss occurs. Mapping your process from employee onboarding to the time an employee leaves will reveal opportunities for preventing all those years of knowledge from walking out the door. Preventing knowledge loss is even more critical as we experience the shift to more hybrid and remote work models.

 

These are just two areas that prove organizational transformations, including data-driven, digital transformations, are fueled by strategy. Solutions start with your people and processes, not technology.

 

Here’s our methodology for discovering the right problems and setting your digital strategy into motion:

 

1. Map

Look at your current state and map a blueprint that will transform your organization.

 

2. Identify

Discover opportunities for improvement within your processes.

 

3. Prioritize

Prioritize problems to solve to ensure you’re progressing as efficiently as possible.

 

4. Activate

Find solutions that support and streamline operations. This is where software and technology come into play, supporting you in taking your data further.

 

5. Adopt

Help your people adopt and adapt to new habits. Without the proper change management, you may be setting yourself up for failure.

 

6. Improve

Improvement is continuous and should be welcomed at every stage.

 

With a process like this, you can exhaustively analyze your business, determine the right problems to solve, find the appropriate solutions, and make improvements at every step.

 

 

A Data Transformation Partner Can Prevent Another Unnecessary Technology Purchase

 

As the world continues to shift at lightning rates, especially with the disruption of global crises and volatility across all industries and sectors, we’re all trying to work at double the pace with double the challenges.

 

Having a partner that specializes in problem-solving adds a fresh, unbiased perspective that accelerates the track to reaching your goals.

 

Insight: Fortune 500 Company Supports Hybrid Work Model With Digitization

 

The most creative problem solvers are able to view problems through multiple lenses; they’re experts at forecasting and comfortable with ambiguity. Problems can’t be defined or solved by any one team or person. Your employees, customers, partners, vendors, and even competitors may have the answers you’re looking for, it just takes an open and neutral mind to research, analyze, and interpret them.

 

This partner will help you get the most out of your data by guiding you through the steps to become digitally mature: data capture, data refinement, data management, and data activation. Think of them as a really great tour guide. You may have the map that tells you where to go, but a tour guide will walk alongside you, safely leading you from point A to point B. A tour guide will openly share their knowledge and expertise to help you gain a new perspective of the world.

 

process ma

“We offer more of a deeper level of trust by approaching problems with an open mind and clear focus on outcomes.” – Kendra Deutsch, Director of Professional Services, Public Sector

It’s true.

We’re problem solvers.

Tell us where you want to go and we can be the tour guide that helps you bring your vision to life.

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