Modernizing Public Sector Operations Across Massachusetts
Bringing secure, scalable document solutions to state and local government agencies across the Commonwealth.
Massachusetts is known for its history, innovation, and… paperwork. Whether you’re managing records for a midsize municipality, or a statewide agency, we’ll help you digitize with confidence, and pave the way for smarter, compliant digital operations—all from our Canton-based processing facility.
Ready to eliminate manual processes and take control of your documents?
Tell us a bit about your project and a scanning expert will be in touch to build a custom plan that fits your needs.
Local Presence, Trusted Expertise
Our Canton, MA facility provides document processing and support to public institutions across the state. With decades of experience supporting government and education systems nationwide, we bring national best practices with a regional touch.
Compliant with HIPAA, SOC2, and ISO27001 standards.
Powered by expert-led document capture, digitization, and delivery solutions.
The most efficient way to quality data and decisions
Your most important content, whether generated internally or from external sources, needs refinement to be truly understood and useful.
Data is extracted and refined from transactional records like invoices, well logs, and government services applications. We classify, organize, and make text-rich content like contracts, policies, and videos searchable, enabling complex queries and advanced insights through retrieval-augmented generation (RAG).
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Simpler data management, security, and governance
We help you centralize and integrate your data across the enterprise so you can more effectively manage and secure your data and be prepared to scale automation across your workflows and processes as your organization grows.
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Pre-approved vendor for Massachusetts
DataBank is an approved vendor under FAC126 Records Management, Digitization, and Archiving Services.
This means we can work directly with state and local agencies through pre-established procurement channels.
Serving the public sector with purpose
Services we support:
Document digitization, secure records handling, support for FOIA responsiveness.
Scanning of case files, client records, and administrative files.
Secure conversion of records and compliance-ready processing workflows.
Digitization of archived records and searchable delivery formats.
Whether you’re starting with records scanning or looking to fully digitize your operations, we can help you get there—efficiently and compliantly.
You’re under pressure
to do more with less
Modernizing operations can feel like an uphill battle especially when you’re buried in paper.
That’s why our approach starts with listening—to your pain points,
your goals, and the realities you’re navigating.
We’ve worked with agencies like yours that are grappling with:
Teams are stretched thin: Manual data entry and inefficient processes lead to staff burnout and wasted time.
We’re not here to offer a one-size-fits-all solution. We’re here to help you build a smarter, more secure way forward.
How we work for Massachusetts
Eliminate paper processes
Reduce human error from manual data entry and improve search and retrieval capabilities.
Data migrations
Utilize a proven migration framework to move valuable information where it’s needed.
Augment your technical staff
Provide fully trained technical experts to supplement your team.
Data management
Organize, manage, and store content in a centralized system.
Data activation
Enable timely access and use of data to support decision-making and business processes.
Why DataBank?
Every agency is different. That’s why we tailor solutions—never templates.
With decades of public sector experience, DataBank helps you digitize smarter, integrate faster, and modernize with confidence.
See how Mass Vitals turned years of paper into a secure, searchable system—cutting response times and reducing manual workloads.
Turn data into actionable insights and results
We make sure your data isn’t sitting idle and that your organization is empowered to fully utilize it to automate, gather insights, and build better stakeholder experiences.
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