Serving Chicago metro

Document scanning services in Chicago

For local teams sitting on records, backlogs, and paper that has to stay secure. We pick it up, scan it, and hand it back in a form your systems can actually use.
  • Pickup, scanning, and secure return of your files
  • Indexed so you can search by name, date, or account number
  • ISO 27001, SOC 2 Type II, and HIPAA certified
  • One-time backlogs or ongoing daily volume
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Get connected with a DataBank expert.

Trusted by organizations like yours

A shorter path to usable records

Where most projects start. Everything else we run alongside it.

Local pickup, scanning, and secure delivery

Our Chicago team collects your boxes, tracks every one of them, scans and indexes the contents, and returns the files into the system your people already work in.

Intelligent document processing

AI-powered software reads, extracts key fields, and makes your data actionable.

Subject matter expert validation

A trained reviewer checks the fields you can’t afford to get wrong.

Outsourced mailroom processing

We open, sort, and deliver your incoming mail and documents.

Let's tackle your backlog

Day-forward scanning keeps new paper moving as it comes in, while backfile jobs dive into your storage rooms and warehouses, optimizing your space and information.

Scoped before it starts

We count the boxes, agree a timeline, and quote the whole project up front rather than by the hour.

Decades of records

Massachusetts Vital Records brought us 10 to 12 million images and we worked through them over 24 months.

Storage bills stop

Once the archive is scanned and indexed, you stop paying to warehouse paper nobody opens.

The operation behind your project

What we can handle, before we get to what we have done for anyone specific.

1B+

records processed every year

1,200+

organizations served

30+ yrs

of document and data operations

36

states with public sector clients

No volume too big to handle

Ten boxes or ten thousand move through the same workflow, at the same standard.

Staffed for the busy months

We staff for the spike so a busy month does not turn into a backlog.

Validated where it counts

Automation handles the bulk. People validate the fields you cannot afford to get wrong.

Every industry runs on records

Whatever industry you’re in, we already know what yours look like.

Healthcare

Healthcare

Government

Government

Insurance

Insurance

Oil and gas

Oil & gas

Financial services

Financial services

Education

Education

We have stabilized real breakdowns

Results clients actually got, not what we are capable of on paper.

180,000

State services agency Reports cleared from backlog. Peak efficiency in 90 days, ahead of a four to six month estimate.

70%

Massachusetts RVRS Less time to retrieve a record. Ten minutes down to three, across 12M digitized images.

3.4M

Major insurer Images processed in one month at peak volume, on an operation that takes in paper, fax, CD, and portal uploads.

$7.9M

Mid-Atlantic healthcare system In projected annual savings, at a 210% projected ROI, from lower labor costs, fewer errors, and better use of people.
50of the Fortune 1,000 are clients
99.95%average support satisfaction score
79%call DataBank critical to their strategy

A client, in their words

“I’ve dealt with many vendors in my career. This project has been the most successful project by far. They’ve dealt with unforeseen anomalies more than once and delivered without asking for a change order. ‘Easy to work with’ is an understatement.”

Robert Lebel

Project Manager, Massachusetts Registry of Vital Records and Statistics
Seal of the Commonwealth of Massachusetts

Massachusetts Registry of Vital Records

10 to 12 million images in 24 months. Retrieval went from 10 minutes to 3.

Read the full story

Built for the rules you work under

We spend our days inside document heavy organizations where the audit is never far away.

Service levels in writing

We agree turnaround and accuracy targets before the first box moves, then report against them.

Ready when the auditor asks

ISO 27001, SOC 2, and HIPAA controls are built into the workflow, not added for the audit.

Chain of custody, pickup to delivery

Every box is logged at pickup and tracked through scanning until the records reach your system.

Where your documents go after you hit send

A short walkthrough of the handoff, so nobody on your team is guessing.

1Scope and quote in writing before anything moves
2Pickup at your site or drop off at ours, every box logged
3Scan, index, and validate against your rules
4Secure delivery into the systems you use

Security for sensitive document work

Certified controls, continuous monitoring, and workflows built to pass review.

ISO 27001

ISO 27017

SOC 2 Type II

HIPAA

SIEM+

Public Records

Paper problems leave the file room

Four answers before you talk to anyone. Ask us the rest on the call.

How fast can someone pick up our boxes in Chicago?

L
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For most Chicago organizations we schedule secure, tracked pickup within days. Tell us your volume and location and we will confirm a window.

Do you have local staff, or is this sent somewhere else?

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DataBank has a local Chicago team and satellite office. Your pickup, point of contact, and account support are local, backed by national production capacity.

What happens to our documents after scanning?

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Your choice: certified destruction with documentation, return to you, or secure storage. Full chain of custody either way.

Can you work around our hours so operations keep running?

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Yes. Phased pickups, priority retrieval if you need a file that is still in process, and scheduling around your business hours.

Need help calculating how much paper you’re sitting on?

Use our Paper Volume Estimator to get a quick estimate before we talk.