User-Facing Forms
Shut off paper at the source while improving the experience for employees and stakeholders. Seems like a win-win.
What initially started as a paper document has now turned electronic and can be viewed or edited on various devices such as desktops, tablets, and mobile phones. When using forms, organizations need to be sure to not only just implement the right process, but also an efficient data aggregation and content management strategy to ensure that the data derived from these forms can become useful business information. Our teams can help build forms and corresponding workflows regardless of the systems you utilize.
Highly Manual Tasks
When a form is connected to a workflow, it not only fills in required fields but could effectively influence a variety of data points and assign specific processes or tasks. We regularly map processes where employees are entering data manually from written or printed forms. With digital form fills you can easily automate tasks and reallocate resources to more mission-critical functions.
Disjointed Operational Workflows
We often see larger organizations require the exact same information from customers, vendors or other stakeholders multiple times, causing frustration and wasting time. None of us want to fill out multiple forms with the exact same information such as birthdates, addresses, etc. Improving your data intake processes and user-facing forms can help connect this structured data across various systems, cutting out multiple steps in your processes and improving customer experience.
Poor Data Quality & Integrity
When processes rely on hand-entered data points, human error is bound to make an appearance. Many handwritten form entries are still utilized, which can cause even more pain points and inefficiencies. Data points will lack consistency, making aggregation and activation of the data difficult.