Organizational Change Management
OCM is the missing piece to achieve your intended ROI.
Whether you are looking to implement new systems, processes, or are just planning for a desired future state – an effective organizational change management plan can assure you have the right resources and procedures in place to achieve your goals. Organizational Change Management (OCM) is the discipline that guides how organizations prepare, equip and support their teams through change – helping drive enterprise-wide adoption.
We strive to offer sustainable innovation, which is the foundation of true organizational change. Groundbreaking processes and solutions fail every day due to a lack of adoption, wasting millions of dollars in investments. Sustainable innovation isn’t about any one project, but rather understanding the vision and mission of our clients’ organizations. We are curating the intersection of people and technology to build effective processes and drive organizational change.
A common misconception about digital transformation is that you should minimize the effect on people within your organization. The reality is that your focus should be on helping people succeed despite their discomfort. This is where true growth and change occurs. If your team is struggling with a lack of adoption for new processes or technology, chances are the people side of your plan fell flat. OCM is about earning buy-in early and often with team members at all levels.
Our team helps roadmap a plan that makes stakeholders feel involved in the change process so they will evangelize and believe in it. User adoption assessments are executed to predict and plan for key areas of potential resistance. We regularly partner with clients to plan and execute adoption events with in-depth philosophical and technical training to ensure teams understand the full picture.
Success for any change initiative all comes down to return on investment. ROI and clear outcome tracking can be difficult but is a critical step for long-term success.
The team at DataBank will guide you through setting clear and measurable objectives upfront so that expectations at all levels of your organization are set and from day one. Regular check-ins, including executive business reviews, are used to discuss where we collectively stand and how we can preemptively optimize to stay on track. At the end of the day, your success is our success, and we’re playing the long game.
OCM can be difficult to explain to internal stakeholders. It isn’t a separate initiative to make sure the first one is successful, but a fully integrated strategy and set of deliverables to ensure the success of all change initiatives. When we partner on an OCM strategy our team is here to help you articulate changes to your process, define how to support adoption and acceptance of those changes – all while focusing on the impact to your people.
We work with our partners to define the best approach and deliverables to guide them through the awareness, understanding, acceptance and commitment stages of OCM.
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