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IT teams are often overwhelmed with help desk tickets and requests, taking time and resources away from important strategic initiatives. Our technical team can support or fully absorb help desk management to allow you more time to refocus your internal team and key projects.
IT requests can seem to be never-ending, causing a backlog of requests and decreasing attention on other important projects. Our experts can add extra hands to your help desk or absorb it fully to get you back on track, greatly diminishing the stresses of your backlog and allowing you to focus on other strategic projects.
Poor Employee Experience
Measure and improve your response times off of real and accurate data. Our experts will determine your current system response and pinpoint solutions to improve it. Our goal is to diminish your backlog and lag time to get the quickest and most accurate response.
Software solutions can be difficult for your employees to learn on their own, leaving inefficiencies from lack of proper training. Our experts come with great industry knowledge and experience to help train new or existing employees on how to use your systems, improving productivity, and empowering your workforce.
DataBank’s Technical Staffing Services
With Amp Services, we can provide an expert administrator to run your enterprise content management. We can also supplement your helpdesk or provide full helpdesk support. We offer project or program management, and we can host or manage your infrastructure.
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