​Blog

In the healthcare world, defects can be a matter of life and death. That’s why Six Sigma methodologies have been quickly gaining the attention of healthcare executives. What Is Six Sigma? In a nutshell, Six Sigma is a statistical representation that describes quantitatively how a process is performing. It was first used by Motorola for… Read More»

In February 2009, President Obama signed the Health Information Technology for Economic and Clinical Health (HITECH) Act into law with the anticipation that the progression of electronically protected health information (ePHI) would allow healthcare providers to share vital patient information, reducing overall costs. Electronic Health Records Health systems across the country were on board…and quickly,… Read More»

“You are about to enter another dimension, a dimension not only of sight and sound but of mind. A journey into a wondrous land of imagination. Next stop, the Twilight Zone!” Imagine a world where everything is digitized and linked through a defined workflow. Departments can access files across the company without a second look.… Read More»

Guest Blog by Jon Pugh, Business Analyst Manager at DataBank IMX So far, we’ve reviewed: The differences between the Sales discovery and the Services discovery How to prepare for an onsite discovery How to budget effectively and get the most out of your discovery hours What it means to “design at the table” and why… Read More»

Guest Blog by Jim Pastrick, Business Analyst at DataBank IMX Just as a good business application is rarely a “one size fits all” solution, the same is true of a good training approach. If you consider the training strategy to be a solution in and of itself, you can consider the training plan to be… Read More»

How many times have you purchased a tech service or product from a company with the promise of continued support from the vendor, only to find yourself unable to receive the help you need when you’re drowning under error messages? Let’s face it, no company should provide a service without the guarantee of continued support.… Read More»

Written by Mike Current, Upgrade Specialist – OnBase at DataBank IMX Hyland promotes OnBase as an application that allows organizations to bring the right information, to the right people, at the right time. This week, over 2,500 members of the Hyland community are congregating in Nashville, Tennessee to attend their annual conference, CommunityLIVE. If you’ve… Read More»

Guest Blog by Laurie Brown Let us know if any of this sounds familiar… Your paper medical record volume has decreased You contract with a courier to pick up medical records at remote locations and physician offices You still have multiple FTE’s dedicated to documenting imaging and processing Your hospital is looking for ways to… Read More»

Guest blog by Jon Pugh We hear it a lot in sports: “Trust the process.” It’s usually the theme song of a front office that’s trying to keep its fans patient and faithful while their favorite team rebuilds its roster or brings a star player back from injury. Sometimes, things take longer than fans (or… Read More»

A letter from DataBank’s VP of Sales and Marketing, Matt Charlson The New Customer Success Program About 8 months ago, we made the key decision to focus more formally on our customer’s success. Our main goal was to create a program designed specifically to improve the customer experience and ensure that we are constantly bringing… Read More»