​Blog

Written by Mike Current, Upgrade Specialist – OnBase at DataBank IMX Hyland promotes OnBase as an application that allows organizations to bring the right information, to the right people, at the right time. This week, over 2,500 members of the Hyland community are congregating in Nashville, Tennessee to attend their annual conference, CommunityLIVE. If you’ve… Read More»

Guest Blog by Laurie Brown Let us know if any of this sounds familiar… Your paper medical record volume has decreased You contract with a courier to pick up medical records at remote locations and physician offices You still have multiple FTE’s dedicated to documenting imaging and processing Your hospital is looking for ways to… Read More»

Guest blog by Jon Pugh We hear it a lot in sports: “Trust the process.” It’s usually the theme song of a front office that’s trying to keep its fans patient and faithful while their favorite team rebuilds its roster or brings a star player back from injury. Sometimes, things take longer than fans (or… Read More»

A letter from DataBank’s VP of Sales and Marketing, Matt Charlson The New Customer Success Program About 8 months ago, we made the key decision to focus more formally on our customer’s success. Our main goal was to create a program designed specifically to improve the customer experience and ensure that we are constantly bringing… Read More»

Guest blog by Jon Pugh The absolute number one question on my clients’ minds is, “How do I get the biggest bang for my buck!?” This is the third installment of the Road to Discovery series and it’s all been building around a certain theme: getting the most value from your paid discovery (remember: a… Read More»

Guest Blog written by Mike Current, Upgrade Specialist – OnBase at DataBank IMX So – after months of planning your OnBase Upgrade renovation project, requesting project funding, attending project meetings, making test plans, executing test plans, troubleshooting reported issues, and rolling out new clients – the final coats of paint have been applied, and you’re… Read More»

Of all the OnBase solutions, one solution that our government users get the most excited about is Agenda Management. And we see why! Not only does it solve common challenges with meeting management, but it’s well built and easy to use. That once rare feeling of walking out of meeting organized and ready to attack a… Read More»

Guest blog by David Voss It is, oftentimes, what you don’t know that hurts the most….. In my role, I am given the opportunity to act as a consultant to many healthcare facilities and systems; both big and small.  Last week, I was given a tour of a local healthcare facility that prides itself on… Read More»

Guest blog written by Jon Pugh If you believe the sentiment, “a problem well-defined is half-solved,” you might have a hard time believing that, after over twelve years in the industry, I still encounter clients who think they can save money by trimming hours from the discovery budget. The question we hear a lot is,… Read More»

Guest Blog written by Mike Current, Upgrade Specialist – OnBase at DataBank IMX Life gets a little strange when a home improvement project is winding down. You’ve actually started getting used to the dust, your ears have tuned out the familiar sound of power tools, and you’re able to nimbly wander your home (aka construction… Read More»