We’re all occasionally susceptible to believing misconceptions, no matter how crazy they sound – It doesn’t take 7 years to digest gum, redheads aren’t going extinct, and bulls aren’t enraged by the color red, but by the movement of the cape. Our gullible sides can get the best of us sometimes, but when it comes to business process outsourcing (BPO), misconceptions can actually hold us back from enhancing business performances. Below are some common misconceptions associated with BPO:
“Outsourcing costs too much money”
Some people shudder at the word, “outsourcing,” because the first thing that comes to mind is how costly they think it is. It’s actually often a money-saver – now you don’t have to worry about the upkeep and maintenance of hardware, like scanners. Also, since outsourcing is more time-effective, you save money on overtime and enable staff to focus on higher-level initiatives.
Outsourcing also eliminates the need to dedicate seasonal staff to routine tasks. BPO is typically billed on a standard basis, whether that be per item or per month, so there’s never any surprise costs.
“We will lose jobs by outsourcing”
This is not necessarily the case – When it comes to outsourcing, jobs may go through a shift rather than a loss. Outsourcing actually gives employees the opportunity to focus on more strategic, knowledge-based projects rather than on tedious work.
“Outsourcing puts important information at risk”
Outsourcing actually reduces risk because it automates routine processes that create consistent, reliable results. Process control and analysis tools enable continuous monitoring of on-going processes in real time. Outsourcing can help you maintain the highest level of data security in the industry, with the highest accuracy. You’ll never have to deal with set-up issues or disruptions due to new staff. Instead, your processes are handled seamlessly by individuals who are experts in those tasks, rather than employees who are just tasked with extra busy work.
“An outsourcing firm doesn’t understand our business”
Business process partners such as DataBank have industry experts on hand who do, in fact, understand your business and work hard to discover the ins and outs of your processes and requirements. So instead of wasting time doing menial, repetitive work, you can securely and accurately outsource to people who are experts in your specific field.
In today’s fast-paced, competitive environment, organizations that leverage business process outsourcing can reduce costs and empower efficient knowledge-worker practices. For more information, connect with one of our business process experts or check out our case study below!
