Now more than ever, state and local governments are in a state of flux, facing increased mandates to provide traditional services to the public in a more automated and user-friendly way.
These government agencies have to also address their aging staff that are nearing retirement. They must look for ways to transfer that knowledge to remaining staff and find creative ways to attract and create career paths catered toward a younger, more dynamic audience.
Because of these reasons, agencies are aggressively exploring ways to leverage technologies and streamline processes to better serve their employees and citizens but right now only 16% of government employees think that their entire organization is digitally minded.
With so much to consider, digital governments are becoming the norm and whether you’re implementing enterprise-wide solutions or moving to a shared services model, getting started is the hardest part. We’ve created a guide designed to lead government leaders on the right path to digital transformation.
The data for this guide was compiled from subject matter experts, field specialists and users within the government technology industry and includes enlightening information, such as:
- Statistics and trends within government for 2020
- The digital journey broken down into 3 phases
- Interviews with government leaders & technical innovators
- Tips for organizational change management
- Templates for the solution development process & employee training
- Best practices for creating enterprise request for proposals
Our hope is that this guide challenges you to never stick with outdated ways and instead, always strive for a better future, specifically a more innovative, forward-thinking government.