Who or what makes your cut as the GOAT (Greatest Of All Time)? What is your criteria for bestowing individuals, products and services with this title? For me and more than half the human race, it’s a no-brainer that Michael Jordan is the greatest basketball player of all time. His mental prowess on the court and ability to be a great teammate and leader, along with multiple championships, accolades and philanthropic priorities are key indicators. Hockey? Wayne Gretzky is the obvious choice for many of the same reasons.
But what about products or brands? Best airline? From my personal experience with on-time flights, zero complaints and constant impeccable service it’s Southwest. The best karaoke bar in the state of Oklahoma? It’s called Cookies, and you should check it out. My point is this, we all have our reasons for determining who the best is based on our own preferences, but are product and service GOATs really that obvious to identify? For most, we can turn to reviews and customer satisfaction scores. Sometimes it’s more difficult, like when we talk about solutions for electronic medical record processes! What we do know, is that when it comes to those who perform at championship levels for EMR integrations, these are the key indicators you need to consider when determining the true greats in the game:
The ability to create a complete patient record
If you currently have a reliable solution then you already know it can’t do everything you want. In some cases, up to 75% of a patient’s information exists outside of your current solution. Without it, clinicians and staff run the risk of treating patients without the complete piece.
Support continuity of care
If your system goes down, you need a solution that continues to provide the critical documents your providers and staff need to care for patients and keep your facility running.
Seamless business processes
Whatever the format – forms, faxes, clinical images or videos – you need a solution that will securely capture, store and manage your content in its original format, whether managing patient, encounter, HR, financial, or other critical content, it must be accurate and greatly reduce the risk of lost or misplaced information.
Scaling from a single department to the cloud and beyond!
The need for flexibility and configurability in either an enterprise-wide implementation or department by department, so you can start small and expand as you see necessary, or perhaps you need immediate access to previously disconnected, disparate systems. For more information, download our free case study below and learn how Southcoast Health System stayed ahead of the curve with the help of DataBank.