​Government

The growing demand for a quicker release of information can be tough to keep up with. When you’re working with multiple departments, filing systems, and approval processes, it can take weeks or even months to pull information as it’s requested. However, that slower turnaround period is quickly diminishing as multiple states and governments are feeling… Read More»

They say hindsight is 20/20 and that couldn’t be more accurate when referring to new and old business processes. Sometimes you look back on how you used to do things and think, “how did we even manage to do it like that?” While it can be shocking to reflect on the past, it also helps… Read More»

Guest Blog Written By: Nichole Stewart, OnBase Certified, System/Workflow Admin at Kansas City Life Insurance Co. In today’s world, a viable insurance company must be able to keep up with incoming applicant requests and handle them systematically.  Document Composition can help achieve this on a small or large scale, depending on your needs. OnBase Document… Read More»

Every day, organizations use Esri GIS applications to help manage infrastructure, facilities, resources, and planning projects. And while Esri provides detailed maps, it does not stand on its own when staff must also review documents and other content that exist in a number of different locations and applications. Through integrations with OnBase by Hyland, you… Read More»

A few weeks ago, we hosted one of our annual events, Florida Government Day. Our friends at Hillsborough County Clerk of Court and Comptroller teamed up with us for the second year in a row to create this incredible, educational event for all Florida government agencies. Florida Government Day is our largest user group meeting to date,… Read More»

Staying up to date with your data management software is essential in today’s growing digital environment.  New integrations fly in every year and additional programs are created to help make your job even easier. A few months ago, we watched OnBase roll out over 3,000 customer-driven enhancements. As one of OnBase’s top resellers, you can… Read More»

There’s a lot of moving pieces within affordable housing – not only do you need to manage tenants, properties, and home buyers, but you have to consider security, compliance, and speed of service, too! How do you keep everything under control in order to provide constituents with quality service? Our recent webinar discussed how to… Read More»

With technological advances on the rise, so have our standards for customer service, including government services. We expect crucial information delivered to us in a timely manner. Governments are acting fast to fulfill these needs by turning to tools such as government portals that deliver information quickly and accurately so they can easily engage with their citizens… Read More»

HR departments help employees sort out all kinds of problems and always greet employees’ questions with a smile, even when they’re, “If I run a 4K 100 times in a year, will I qualify for a 401 K?” or “Can I use sick leave if I am sick of work?” HR professionals have heard and seen it all, and… Read More»

We’re all subject to pay our taxes til death do us part. While we’re stuck in this dreaded relationship, we are also bound to lengthy and redundant processes. Even though assessor’s offices cannot divorce us from taxes, they can relieve some of the stress by processing appeals electronically rather than marrying us to piles of paper forms. With tons of appeals coming… Read More»