Posted on September 19, 2017
When DVD’s replaced VHS tapes, no one looked back. When streaming digital movies replaced those DVD’s, everyone expected them to be the norm. Yes, you can buy a DVD when it comes out in stores, but people will still expect it to be online in the cloud, ready to download at a moment’s notice. Cloud… Read More»
Posted on July 24, 2014
First impressions are important. In seconds, they can shape the future of relationships and the bottom lines of customer testimonials. The precursors to decisions we make about people all start with a few seconds of introduction, and it’s the same story when we try a new restaurant, store, or service. New Accounts is the first… Read More»
Posted on July 22, 2014
Over the past month or so, I’ve covered a lot of the “why’s” of an Enterprise Content Management solution for financial services, but not so much the “where’s” or “how’s”. If you’re hearing a tiny angelic voice in your head that’s nudging you towards business process improvement (and you’ve already ruled out schizophrenia), you may… Read More»
Posted on July 16, 2014
Banks are kind of like hospitals in that we just give them our most important assets and sensitive information for them to do with as they please. People want to be reasonably sure their doctor isn’t actually a homeless man in a lab coat injecting them with his latest experimental hallucinogenic just like they want… Read More»
Posted on June 10, 2014
On a scale of 1 to this kid and her camel, how much fun do you rate processing a loan? How do you think your customers rate applying for one? My guess for either option is probably closer to 1 than camel, but that number might increase (maybe from a 2 to a 4, but… Read More»
Posted on November 7, 2013
Article written by Stephanie Onofri Document Imaging and Document Management are established must-haves in the world of banking. Across the financial services industry, banks and credit unions leverage mature technologies and services for image capture, storage and archival to create efficiencies, lower costs and improve workflows related to processing transactions, database management, and financial approvals. These services and… Read More»
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