We’re all subject to pay our taxes til death do us part. While we’re stuck in this dreaded relationship, we are also bound to lengthy and redundant processes. Even though assessor’s offices cannot divorce us from taxes, they can relieve some of the stress by processing appeals electronically rather than marrying us to piles of paper forms.
With tons of appeals coming in and out of assessor’s offices everyday, it’s very easy for those appeals to get unorganized and misplaced. Automating assessment appeals can reap many benefits for both employees and constituents, three of which are listed below:
1. Gain Instant Access to Information
Assessment appeals automation benefits every stage of the appeals process from beginning to end. With a proper electronic appeals system, constituents can submit their applications and supporting documents online through a portal without ever getting out of bed. From there, the assessors can review the documents electronically and then route them to the appropriate people for further review.
2. Speed Up Review Processes
The online portal makes it very easy for staff to spot any missing information. Once all the information is gathered, the assessor’s office goes through the process of routing, reviewing and approving the documents all through automation.
There’s no more jumping through hoops to get the documents from one place to another. Assessment appeals automation speeds up the review process by automatically routing information in seconds and increasing transparency for both staff and constituents, allowing constituents to view their application status every step of the way.
3. Do Less Manual, Redundant Labor
When everything is reviewed and completed, the assessor’s office can notify both the Treasurer and the applicant almost immediately with automated notifications and letter generation. With the click of a few buttons, the whole review process eliminates all the redundant labor involved with reviewing and responding to appeals. Using assessment appeals automation can do wonders for an assessor’s office by increasing the level of appeals processed while decreasing time spent by staff at the same time.
For more information on assessment appeals automation, get the scoop straight from someone who is already using it – the Assessor’s Office of Maricopa County. To hear their full story, view the recording of our webinar below!
