Schoooool’s out for summer! Well, at least for now. As a new school year approaches, rising seniors are already looking at colleges so they can be prepared for that next big step in their lives. But between filling out applications, taking the ACT and SAT, and receiving all kinds of mail from brochures to confirmation letters, students can compile tons and tons of paper, including tissues from their tears.
To attract top students, colleges have to cater to applicants’ needs, and today’s students won’t settle for yesterday’s processes. They grew up in the digital age without lengthy, document-heavy enrollment processes. A smart strategy includes confidence in technology. To meet enrollment goals and slash application turnaround times, colleges are implementing enterprise content management (ECM) solutions.
Below are three ways the registrar’s office can rule the school with ECM:
1. Enhance efficiency with automated data:
ECM ensures that transcripts, registrations, letters of recommendation, and all other documents are captured, indexed, processed and stored quickly and accurately. ECM quickly converts documents from multiple sources, in a variety of formats, into usable data. This allows the registrar’s office to gain access to information quickly and accurately while eliminating bottlenecks in their processes.
2. Increase Student Satisfaction:
To satisfy the needs of today’s students, colleges have to be ahead of the game when it comes to technology. ECM can increase responsiveness and minimize paperwork by giving you a 360 degree view of student files via a centralized and secure platform. This allows for instant sharing of files for review or approval, allowing you to reach competitive applicants first and preventing potential students from being left waiting.
3. Decrease spending by saving on document storage:
With ECM, you don’t have to spend money on document storage or temporary staff. You can transform your operating costs, while process improvements and the automation of routine tasks ensure that you’re getting the best out of your staffing budget.
After implementing these types of services, universities have reported turnaround times decreasing from 2 weeks to 48 hours and data accuracy increasing to over 99 percent. For more information on our solutions for higher education, download our case study below to find out how St. John’s University brought consistency and speedier processes to their admissions.