​April 2014

What are you afraid of? I’m afraid of spiders, and like many other people, public speaking. Some people are afraid of really weird things, like chopsticks (Consecotaleophobia), Dutch people (Dutchphobia), or peanut butter sticking to the roof of their mouth (Arachibutyrophobia), but one fear that is becoming more and more common is that of catastrophic… Read More»

One of the fun things about case management is that it’s different all the time, and no two cases are identical. On the flip side, that’s also one of the most difficult things about case management.  It constantly requires human judgment and decisions that are backed up by all kinds of documents and file types.… Read More»

Article written by Stephanie Onofri Did you know that there is more to your investment than you are currently using? Or that bigger ROIs are waiting just around the corner? We’ve all heard the saying “what you don’t know can’t hurt you.” Let’s face it: there are some things that are simply better left swept… Read More»

So you’ve decided your department could benefit from a document management solution, but not everyone is embracing the change. Big surprise, right? Try reading through your Facebook feed next time Facebook changes its site design (spoiler alert: everyone’s outraged). Or think about how weird it feels to use someone else’s phone or car, and you… Read More»

You can manufacture cars and appliances, and you can manufacture Crocs and Snuggies (unfortunately), but you can’t manufacture employees. Or at least not intelligent ones. You have to go find those yourself, and they come with lots of paperwork, personal baggage, and weird smells. Some of those things are out of your control, but not… Read More»

Game of Thrones came back this weekend, and excitement is in the air! Unfortunately, some of that excitement might be lost when you enter your office to manage a complicated billing process. Hospital billing is extremely paper intensive and can quickly become jumbled and disorganized, especially when handled across multiple facilities. Inconsistent payment methods can lead to… Read More»

Health Information Management (HIM) departments handle some of the most important documents in any healthcare facility – patients’ information. These files support various departments across the facility and play a crucial role in the quality of care delivered to patients. When you’re coordinating with multiple people to handle a single file, over and over, staying… Read More»

Do your employees glaze over at the mention of policies and procedures? Policies in healthcare are ever-changing and effect not only a hospital, but its patients. Healthcare compliance managers are regularly met with the challenges of not only distributing policy changes, but making sure employees understand and practice new procedures.  Add that onto the stress of handling audits,… Read More»