DataBank received recognition and status honors for its exceptional work helping organizations operate more efficiently using Hyland’s content services platform.
KING OF PRUSSIA, MARCH 30, 2021 – DataBank, a leader in data activation and process improvement, was honored by Hyland Software as a Diamond Level Support Partner for the fifteenth consecutive year, as well as a Platinum Elite Level Partner and SLED Partner of the Year. These accolades are the highest level of prestige offered by Hyland, with very few companies receiving multiple honors.
Hyland Global Partner Awards
The Platinum Level Partner Award recognizes DataBank’s sales performance and excellence, proving their expertise and passion for process improvement and digital transformation. The criteria are based on software revenue, new customer acquisition, and cross-selling of existing customer base.
The Diamond Award is an annual recognition for partners that go above and beyond to ensure the OnBase Community is supported with the utmost of excellence. This accomplishment highlights DataBank’s dedication to their customers and the long-lasting relationships that they’ve created. DataBank works hand-in-hand with customers to understand and meet their needs, while also ensuring the processes put in place are both flexible and scalable for the years to come. Criteria are based on training, customer retention, ratio of employees providing support to the number of customers, and percentage of customers using the current software release.
As an additional honor for 2021, DataBank receives the State, Local, and Education Partner of the Year (SLED POY) for its exceptional work in those sectors.
“The DataBank Team is honored to continue this legacy,” said Matt Charlson, President at DataBank. “We are customer-obsessed in everything that we do, not only in regards to structuring data and simplifying processes, but also when it comes to empowering our customers and revealing their potential. We are very thankful for our customer base and the solutions that we’ve created together, we wouldn’t have received these awards without their dedication and trust in us.”
“We take great pride in our global partner program, building a diverse partner community that offers robust content services solutions to organizations worldwide. Our partners’ success is our success, and we congratulate DataBank for its commitment to customer success and achievement as a Platinum Level Partner, Diamond Level Support Partner award winner, and SLED Partner of the Year” said Bill Kavanaugh, vice president of sales at Hyland.
The Hyland Global Partner Community is an exclusive team of more than 400 Hyland partners. They provide expertise and hands-on support for OnBase, as well as the many complementary technologies that make up content services solutions. Providers work with Hyland to give customers the highest level of technical support. And they get continuous Hyland solution training and the backing of Hyland, a highly respected channel-friendly vendor.
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